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DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
Customer Guide Apply   
 
Customer Guide New User Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
Video Tutorials New User Login
 
Customer Guide New User Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

Smart Initiative1: Shams Dubai
Now you can connect a Solar PV system to DEWA grid
 
Methods of Payment  
 
          More customer services...
Latest DEWA News DEWA delegation visits du  Thu, 27 Aug 2015
A delegation from Dubai Electricity and Water Authority (DEWA) has visited the Emirates Integrated Telecommunications Company (du), to conduct benchmarking across multiple business areas, promote cooperation, and exchange knowledge, expertise, ..
Latest DEWA News DEWA to participate in Global Solar Leaders Summit 2015  Wed, 26 Aug 2015
Dubai Electricity and Water Authority (DEWA) will participate in the Global Solar Leaders Summit 2015, which will be held under the patronage of the UAE Minster of Energy, HE Suhail ..
Latest DEWA News DEWA organises quarterly Customer Charter meetings   Tue, 25 Aug 2015
Dubai Electricity and Water Authority (DEWA) will hold regular quarterly meetings with its customers, partners, and stakeholders at its service centres. The theme of the meetings is the Customer Charter ..
Latest DEWA News DEWA launches new AED106 million substation in Dubai Academic City   Mon, 24 Aug 2015
Dubai Electricity and Water Authority (DEWA) has launched a new 132/11kV substation, with a capacity of 150 megavolt amperes (MVA), in Dubai Academic City, at a cost of AED106 million. ..
Latest DEWA News DEWA sets up women’s sports teams  Sun, 23 Aug 2015
Dubai Electricity and Water Authority (DEWA) has set up women’s sports teams as part of its efforts to provide a positive and encouraging work environment for its female staff that ..
Latest DEWA News DEWA launches ‘Change begins with us’ campaign to reduce energy use during peak-load hours  Sat, 22 Aug 2015
Dubai Electricity and Water Authority (DEWA) has launched its ‘Change begins with us’ campaign. The annual campaign supports DEWA’s initiatives to raise the environmental awareness of Dubai’s residents and encourages ..

 
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
          More...
SMART Initiatives

   



Online Bill Payment

 
Pay your DEWA Bills online without credit card service charge.
 

Conservation

 
You can save the electricity, water and your money; try to follow the conservation tips.
 

 
Contact Center
 
 
Now, you can reach us from anywhere at anytime on
+971-4-601 9999
IVR Guide
 


 
usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar






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Last Modified: 19/8/2015
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