The Official Portal of Dubai Government        Arabic website
Decrease Font Size Increase Font Size
Bill Enquiry
Contract Account Number
How to get your Contract Account Number
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
Customer Guide Apply
Customer Guide New User Login
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
Video Tutorials New User Login
Customer Guide New User Login
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

get some conservation tips
Reduce my bill and save the environment
You can save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. Tips ranging from general for basic appliances to specialized tips for factories and hotel industries are available.
Methods of Payment  
Conservation Tips  
          More customer services...
Latest DEWA News DEWA concludes Summer Training Programme for 157 students  Tue, 16 Sep 2014
DEWA has concluded its summer training programme, which was attended by 157 students from UAE schools and universities. The training programme took place from 22 June to 21 August 2014, ..
Latest DEWA News Rise in electricity and water accounts across Dubai  Tue, 16 Sep 2014
The number of electricity and water accounts at Dubai Electricity and Water Authority (DEWA) has recorded a remarkable increase in all customer segments by the end of the 2nd quarter ..
Latest DEWA News DEWA achieves record 10% increase in energy generation in Q2 2014  Mon, 15 Sep 2014
Dubai Electricity and Water Authority (DEWA) has announced that the second quarter 2014 has seen a record year-on-year increase in electricity generation to meet customers' needs for economic, social and ..
Latest DEWA News DEWA sponsors 4th Umrah of Khorfakkan Club for People with Disabilities   Sat, 13 Sep 2014
Dubai Electricity and Water Authority (DEWA) is sponsoring the 4th Umrah for Khorfakkan Club for People with Disabilities. Sponsoring the Umrah is part of DEWA’s strategy to support charitable and ..
Latest DEWA News MD & CEO of DEWA receives Al Futtaim Group delegation  Fri, 12 Sep 2014
HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) has received in his office, a delegation from Al Futtaim Group. The visit is one ..
Latest DEWA News 12 winners of DEWA Emirates NBD online customer campaign receive Smart TVs  Thu, 11 Sep 2014
Dubai Electricity and Water Authority (DEWA) has given away Smart TVs as prizes to 12 of its customers who paid their bills electronically for three consecutive months during 2014, to ..

I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
SMART Initiatives


Online Bill Payment

Pay your DEWA Bills online without credit card service charge.


You can save the electricity, water and your money; try to follow the conservation tips.

Contact Center
Now, you can reach us from anywhere at anytime on
+971-4-601 9999

usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar
Footer Line
Dubai Smart Government eSuggest. Website is available in both languages, however it may not open in related language. Dubai Smart Government eComplain System. Website is available in both languages, however it may not open in related language. Al Ameen
Home | Site Map | Contact Us | Location Map | Terms & Conditions | Security & Privacy Policy
Accessibility Options | Mobile Website | Website Survey

This site is maintained by Dubai Electricity and Water Authority
Copyright © 2014 Dubai Electricity and Water Authority. All Rights Reserved.
Last Modified: 11/9/2014