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Applicability of content
Information on this site includes descriptions of products
and services available in the United Arab Emirates only.
This site is operated in Dubai, United Arab Emirates.
Governing Law
Dubai Electricity and Water Authority has established
the following Terms and Conditions for visiting this
website in accordance to the Authority’s Rules and Regulations
as well as U.A.E laws.
Whenever a person breaches these Terms and Conditions,
the Authority reserves the right to use the law in its
full to protect its infrastructure and information.
The courts of Dubai shall have exclusive jurisdiction
to settle any dispute in this connection.
Acceptable Usage of the Authority’s website
Regardless whether you are registered user or not,
by accessing DEWA’s website you agree to the following
terms and conditions:
- To use the site only for lawful purposes
- Not to commit any criminal offense
- Not to post or transmit any disruptive or offensive
messages, including offensive comments about race,
gender, hair color, disabilities, age, sexual orientation,
pornography, religious beliefs and practices, political
beliefs or national origin
- Not to attempt to circumvent data protection scheme,
uncover security loopholes, or to decrypt secure data
- Not to misinterpret your identity in any communication
with DEWA
- Not to Access / Modify / Delete any of the information
posted on the Authority’s website
- Not to transmit fraudulent or any other messages
/ materials prohibited by law
- Not to create / run / install any content that
contains malicious code, viruses or any other programs
that may alter, damage or interrupt the functionality
of the Authority’s Website. Also not to intentionally
perform any other act that will interfere with the
normal operations of the Authority’s website.
Restricted areas
Certain areas of the website, require you to register
with the Authority. You agree that all information,
which you provide on the website is complete and accurate.
You are also responsible for the update of your personal
information whenever it is changed. By registering with
the Authority you automatically agree with this Terms
and Conditions, as well as with the Authority’s Security
and Privacy Policy.
All materials on DEWA's web site are copyright protected.
No material from the site may be copied, distributed,
transmitted or used without expressed written permission
from DEWA. Any unauthorized misuse of copyrighted materials
could be in violation of copyright, trademark, publicity
or privacy laws.
For any payments done through the website the following
service fees apply:
- There is no service fee for payment through your
Bank Account (Standing Order).
- Payment through Credit Card will be charged a service
fee.
LIABILITY RESTRICTIONS
DEWA is not responsible for any technical, hardware
or software failures of any kind; lost or unavailable
network connections; incomplete, garbled or delayed
transmissions. It assumes no liability for any direct,
indirect, incidental, punitive, consequential or psychological
damages as a result of visiting or using its Web site
or loss of services, income or welfare resulting from
any virus that may infect computer equipment used to
access its sites. Under no circumstances will DEWA be
liable for any damages or injury that result from the
use of the materials on this site and the user shall
indemnify DEWA from & against all liabilities resulting
from the user's failure to observe these terms and conditions.
Termination
DEWA may cancel access to its site/s for any reason,
including lack of use or violation of this policy or
its Privacy Policy and may terminate this agreement
at any time without notice for any reason whatsoever.
Users may also terminate this agreement by giving advance
notice to DEWA.
Terms & Conditions Changes
DEWA reserves the right to change this Terms &
Conditions at any time. The latest version of this Terms
and Conditions will be always published to DEWA web
site.
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