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DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
Customer Guide Apply
 
Customer Guide New User Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
Video Tutorials New User Login
 
Customer Guide New User Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

get some conservation tips
Reduce my bill and save the environment
You can save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. Tips ranging from general for basic appliances to specialized tips for factories and hotel industries are available.
 
Methods of Payment  
 
Conservation Tips  
          More customer services...
Latest DEWA News DEWA’s mascots raise environmental awareness at Modhesh World  Thu, 28 Aug 2014
Dubai Electricity and Water Authority (DEWA) effectively contributes in the social, economic, and environmental development of Dubai through a series of awareness programmes and pioneering environmental initiatives it organises all ..
Latest DEWA News DEWA acclaimed as Stevie® Award gold winner at 11th Annual International Business Awards for Best Leadership Team in the world  Wed, 27 Aug 2014
Dubai Electricity and Water Authority (DEWA) is the Gold Stevie® Award winner at the 11th Annual International Business Awards for the Best Leadership Team worldwide. During this tough global competition, ..
Latest DEWA News DEWA marks UAE-first with launch of bill payment via Samsung Galaxy Gear 2 watches   Tue, 26 Aug 2014
Dubai Electricity and Water Authority (DEWA) has added a bill-payment feature to its smart app on Samsung Galaxy Gear 2 watches, shortly after launching the app in the Galaxy Gear ..
Latest DEWA News DEWA trains its staff on using sign language for a new service to special-needs customers  Mon, 25 Aug 2014
Dubai Electricity and Water Authority (DEWA) is training DEWA’s customer service staff on using sign language to prepare them for a new service to help the deaf and the mute. ..
Latest DEWA News DEWA implements SAP – Wave III for Enterprise Resource Planning  Sun, 24 Aug 2014
Dubai Electricity and Water Authority (DEWA) has started implementing the third phase of SAP for Enterprise Resource Planning (ERP). The system will measure, integrate, and automate all of DEWA’s processes ..
Latest DEWA News DEWA smart initiatives and services on show at GITEX 2014  Sat, 23 Aug 2014
Dubai Electricity and Water Authority (DEWA) is participating in GITEX Technology Week 2014. DEWA’s participation supports the Smart Government initiative launched by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice ..
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
          More...

About DEWA

About DEWA
   
I want to know about Electricity and Water Statistics
   
I want to apply for a DEWA scholarship
   
I want to know more about DEWA's Vision, Mission and Strategy
   
I want to know about DEWA's story so far
   
I want to know about DEWA's partnership ties
   
I want to view DEWA's organization chart


I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.

Electricity Statistics Water Statistics

I want to apply for a DEWA scholarship
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.


DEWA scholarship

   
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.

DEWA Vision, Mission and Strategy.


I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization





Video DEWA's story


   
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA website.

DEWA's partnership ties

I want to view DEWA's organization chart
DEWA organization chart provides information about the organizational structure from the MD&CEO to the department level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.

DEWA's organization chart

   






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Last Modified: 21/3/2013
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