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DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
Customer Guide Apply
 
Customer Guide New User Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
Video Tutorials New User Login
 
Customer Guide New User Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

get some conservation tips
Reduce my bill and save the environment
You can save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. Tips ranging from general for basic appliances to specialized tips for factories and hotel industries are available.
 
Methods of Payment  
 
Conservation Tips  
          More customer services...
Latest DEWA News MD & CEO of DEWA receives US Assistant Secretary of State for Economic and Business Affairs   Wed, 23 Apr 2014
HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) received in his office Charles H. Rivkin, US Assistant Secretary of State for Economic and Business Affairs, who led a high-ranking delegation including: Robert ..
Latest DEWA News Regulator Makes first award under accreditation scheme for Energy Service Companies   Wed, 23 Apr 2014
Dubai’s electricity and water regulator, the Regulatory and Supervisory Bureau (RSB), has announced its first award under the accreditation scheme developed for energy service companies to MAF Dalkia. ..
Latest DEWA News DEWA explores opportunities to promote collaboration with GE   Tue, 22 Apr 2014
HE Saeed Mohammed Al Tayer, MD &CEO of DEWA, received in his office Mohammed Mohaisen, CEO of Power Generation Products & Services Sales for GE Middle East, Zaher Ibrahim, General Manager of Power Generation Services Sales for GE Middle ..
Latest DEWA News Deputy Ruler of Dubai visits DEWA stand at Careers UAE 2014   Tue, 22 Apr 2014
His Highness Sheikh Maktoum bin Mohammed bin Rashid al Maktoum, Deputy Ruler of Dubai, has visited Dubai Electricity and Water Authority’s (DEWA’s) stand at the annual Careers UAE 2014, the leading event focused on employment, training ..
Latest DEWA News DEWA is Platinum Sponsor of GISWORX 2014   Mon, 21 Apr 2014
Dubai Electricity and Water Authority (DEWA) recently participated in the GISWORX 2014 workshops and exhibition held in Dubai as its Platinum Sponsor in line with DEWA’s commitment to build on its achievements in smart services. ..
Latest DEWA News Dubai Supreme Council of Energy reviews Demand Side Management strategy for Dubai   Mon, 21 Apr 2014
HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy, headed the 28th meeting of the Supreme Council of Energy, joined by HE Saeed Mohammed Al Tayer, Vice Chairman of the Supreme Council ..
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
          More...

About DEWA

About DEWA
   
I want to know about Electricity and Water Statistics
   
I want to apply for a DEWA scholarship
   
I want to know more about DEWA's Vision, Mission and Strategy
   
I want to know about DEWA's story so far
   
I want to know about DEWA's partnership ties
   
I want to view DEWA's organization chart


I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.

Electricity Statistics Water Statistics

I want to apply for a DEWA scholarship
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.


DEWA scholarship

   
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.

DEWA Vision, Mission and Strategy.


I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization





Video DEWA's story


   
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA website.

DEWA's partnership ties

I want to view DEWA's organization chart
DEWA organization chart provides information about the organizational structure from the MD&CEO to the department level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.

DEWA's organization chart

   






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Last Modified: 21/3/2013
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