Our Motto:
“We work for you”

Our Vision:
“A recognised World-Class Utility”

Our Mission:
“Meeting customer satisfaction and promoting Dubai’s vision
through delivering water & electricity services by
a competent workforce at world-class level of safety & environment,
reliability & efficiency”

Our True Asset:
“Our Employees”

Our Values:
“Integrity, Fairness, Transparency, Teamwork, Industry Leadership, Professionalism”

Safety Policy

OCCUPATIONAL HEALTH & SAFETY POLICY
It is our Mission to safely supply electricity and potable water.

It is our Vision to create and continuously improve in our Occupational Health and Safety (OH&S) practices, in order to become and remain one of the safest, most efficient and dependable utilities worldwide.

	Follow a Safety-First approach and commitment in all activities and operations so that the safety of the staff takes priority over other considerations.
	Follow the best international practices and the highest of OH&S Standards, specifically as detailed in OHSAS 18001 and The British Safety Council requirements, strive to achieve at all times the highest Occupational Health & Safety (OH&S) awards, while complying with the local and federal government requirements.
	Have a dedicated and well-trained OH&S Section reporting to the Vice President-Corporate Support (who is also the Chairman of the OH&S Management Steering Committee and a member of the top DEWA Management Team). The OH&S Section audits continually all practices and supports line management and staff with expert advice, guidelines, education and training.
	Have an Occupational Health & Safety Management Steering Committee ( which issues policies and determines strategies for improvement), chaired by the Vice President - Corporate Support and has senior members from all divisions.
	Make Senior Managers/ Managers and senior staff responsible for the implementation of Occupational Health and Safety policies at the workplace level.
	Yearly review of our Occupational Health & Safety Procedyres to ensure observance to them by regular auditing of all activities by the Occupational Health & Safety Section, Internal Audit and external bodies.
	Maintain active Occupational Health & Safety Committees in each department and workplace, comprising of staff also from "shop-floor" level as members.
	Maintain in each department or workplace certified First Aiders and trained Fire Wardens.
	Ensure that risk assessment is applied to activities within DEWA premises.
	Monitor Occupational Health & Safety performance by tracking and following up accidents and near hits by the Departments and the OH&S Section, taking preventive and corrective actions and addressing hazardous situations or practices.
	Educate our staff and others as applicable in Occupational Health & Safety issues through regular Toolbox Talks by line supervisors and in depth training sessions conducted /organized by the OH&S Section.
	Promote the safe use of electricity and water with our customers and care for Public Safety related to our operations.

DEWA Quality Policy

DEWA aims to become a world-class utility, supplying electricity and water, and providing related customer services. DEWA strives to achieve operational excellence through continual improvement in all perspectives of its Strategic plan.