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Customer Service Centres |
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*Please note that after working hours and Fridays, disconnection payments will only be accepted in
Emergency Sections which are located in Burj Nahar Center and Al Satwa Office Opposite Emirates Petrol Station next to Rashid Port. |
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| # | Office | Timing
(Consumer Services & Enquiries) | Contact | Location
Map |
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| 1) | DEWA Head Office | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 08:00 PM
(Saturday) | (04) 601-9999 | |
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| 2) | Al Wasl | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 08:00 PM
(Saturday) | (04) 601-9999 | |
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| 3) | Burj Nahar | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 08:00 PM
(Saturday) | (04) 601-9999 | |
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| 4) | Al Hudaibah | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 02:00 PM
(Saturday) | (04) 601-9999 | |
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| 5 ) | Al Reef Mall | 09:00 AM to 03:30 PM
(Sunday to Thursday)
09:00 AM to 03:30 PM
(Saturday) | (04) 601-9999 | |
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| 6) | Al Tawar | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 02:00 PM
(Saturday) | (04) 601-9999 | |
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| 7) | Ayal Naser | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 02:00 PM
(Saturday) | (04) 601-9999 | |
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| 8) | Umm Ramool | 07:30 AM to 08:00 PM
(Sunday to Thursday)
07:30 AM to 02:00 PM
(Saturday) | (04) 601-9999 | |
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| 9) |
General Directorate of Residency and Foreigners Affairs-Dubai
| 07:30 AM to 02:00 PM
(Sunday to Thursday)
| (04) 601-9999 | |
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| 10) |
Dubai Municipality – Umm Suqeim Centre
| 07:30 AM to 02:00 PM
(Sunday to Thursday)
| (04) 601-9999 | |
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| 11) |
Dubai Municipality – Al Twar Centre
| 07:30 AM to 02:00 PM
(Sunday to Thursday)
| (04) 601-9999 | |
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Map View
We advise you to prepare your customer account number while contacting DEWA Offices.
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