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Customer Service Centres
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Customer Service Centres

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*Please note that after working hours and Fridays, disconnection payments will only be accepted in
Emergency Sections which are located in Burj Nahar Center and Al Satwa Office Opposite Emirates Petrol Station next to Rashid Port.
  
#OfficeTiming
(Consumer Services & Enquiries)		ContactLocation
Map
1)DEWA Head Office
07:30 AM to 08:00 PM
(Sunday to Thursday)

07:30 AM to 08:00 PM
(Saturday)		(04) 601 9999
Map 
 
2)

Al Wasl

07:30 AM to 08:00 PM
(Sunday to Thursday)

07:30 AM to 08:00 PM
(Saturday)		(04) 601 9999
Map
 
3)

Burj Nahar

07:30 AM to 08:00 PM
(Sunday to Thursday)

07:30 AM to 08:00 PM
(Saturday)		(04) 601 9999
Map
  
4)Al Hudaibah
07:30 AM to 08:00 PM
(Sunday to Thursday)

07:30 AM to 02:00 PM
(Saturday)
(04) 601 9999
Map
  
5 )Al Reef Mall09:00 AM to 03:30 PM
(Sunday to Thursday)

09:00 AM to 03:30 PM
(Saturday) 		(04) 601 9999
Map
 
6)Ayal Naser07:30 AM to 08:00 PM
(Sunday to Thursday)

07:30 AM to 02:00 PM
(Saturday) 		(04) 601 9999
Map
 
7)Umm Ramool07:30 AM to 08:00 PM
(Sunday to Thursday)

07:30 AM to 02:00 PM
(Saturday) 		(04) 601 9999
Map
8) 
General Directorate of Residency and Foreigners Affairs-Dubai
  		07:30 AM to 02:00 PM
(Sunday to Thursday)
(04) 601 9999
Map
9) 
Dubai Municipality – Umm Suqeim Centre
  		07:30 AM to 02:00 PM
(Sunday to Thursday)
(04) 601 9999
Map
10) 
Dubai Municipality – Al Twar Centre
  		07:30 AM to 02:00 PM
(Sunday to Thursday)
(04) 601 9999
Map
11)Discovery Gardens 09:00 AM to 03:30 PM
(Sunday to Thursday)		(04) 601 9999Map

Map View

We advise you to prepare your customer account number while contacting DEWA Offices.

 
 
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