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3.2.1 Notification for Final Bill |
Top |
| # |
Procedure
to follow |
Place to
contact |
| 1 |
Notify DEWA two days in advance through
email / fax or personal visit before vacating
the premises giving the following details:
| |
 |
Customer account number
|
| |
 |
Date when premises will
be vacated |
| |
 |
Contact Tel. /Mobile
Number |
|
(Customer Hall) Head Office
or Customer Care Center Burj Nahar/ AlWasl
Al Aweer
|
| 2 |
On receipt of intimation, DEWA will record
the final meter reading and disconnect supply,
depending upon the landlord's undertaking
letter
|
| 3 |
After preparation of final bill, customer
is informed through SMS to collect the bill
for settlement
|