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Customer Guide

View services
Other Customer Related Information

Service NameContact DepartmentService Type
Activation of Supply for new tenants (Residential, Commercial Premises, Ext.)Customer Care CentersConnection Services
Application For Supply Of Electricity & Water (Permanent connection/temporary connection/additional load or meter/meter shifting)Connection Services DepartmentContractor/Consultant Services
Billing Complaints (for High / Low Consumption )Customer Care CentersConnection Services
Building NOCConnection Services DepartmentContractor/Consultant Services
Change Of Billing AddressCustomer Care CentersConnection Services
Change Of Landlord InformationCustomer Care CentersConnection Services
Clearance Certificate for Electricity/Water BillsCustomer Care CentersConnection Services
Demolition NOCConnection Services DepartmentContractor/Consultant Services
Distribution Substation InspectionDistribution Services DepartmentContractor/Consultant Services
Final Bill and Refund of Security DepositCustomer Care CentersConnection Services
Local PurchaseLocal Purchase SectionSupplier Services
LV Design Provisional ApprovalConnection Services DepartmentContractor/Consultant Services
LV Inspection and Release of SupplyConnection Services DepartmentContractor/Consultant Services
LV Shop Drawing ApprovalConnection Services DepartmentContractor/Consultant Services
Manage Statement Code (Add/delete accounts from statement code)Billing Services DepartmentConnection Services
Reconnection of Electricity and/or Water SupplyCustomer Care CentersConnection Services
Registration - Billing ServicesCustomer Care CentersConnection Services
Registration - Contractor/Consultant ServicesConnection Services DepartmentContractor/Consultant Services
Registration - Supplier ServicesLocal Purchase SectionSupplier Services
Request For CallbackCustomer Care CentersConnection Services
Request For EmploymentHuman ResourcesGeneral Services
Statement Code RequestCustomer Care Centers Connection Services
Submit Renewed Tenancy ContractCustomer Care CentersConnection Services
Substation Layout DrawingDistribution Services DepartmentContractor/Consultant Services
Substation Location & Size ApprovalDistribution Services DepartmentContractor/Consultant Services
Suggestions and CommentsCustomer Relations DepartmentGeneral Services
TendersContracts Department, DEWA Head OfficeSupplier Services


 
  
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