The Official Portal of Dubai Government        Arabic website
Decrease Font Size Increase Font Size

New User? Enroll Now

Quick Links

   Facebook Twitter YouTube Instagram
Header image

Customer Guide

View services

To download the 4th edition of the Customer Guide, please click here.
Other Customer Related Information

Service NameContact DepartmentService Type
Activation of Supply (Move In)Customer Service CentersCustomer Services
Add Accounts to Collective BillingCustomer Service Centers / Customer Care CenterCustomer Services
Change of Landlord InformationCustomer Service CentersCustomer Services
Clearance Certificate for Electricity/Water BillsCustomer Service CentersCustomer Services
Demolition NOC ApplicationConnection Services DepartmentContractor/Consultant Services
Final Bill Request (Move out)Customer Service CentersCustomer Services
Fitout Application ApprovalConnection Services DepartmentContractor/Consultant Services
Getting Electricity Connection Services DepartmentContractor/Consultant Services
Getting Electricity-Al NamoosConnection Services Department – Technical enquiry deskContractor/Consultant Services
High / Low Consumption ComplaintsCustomer Relation DepartmentCustomer Services
Local PurchaseLocal Purchase SectionSupplier Services
Network Modifications ApplicationConnection Services DepartmentContractor/Consultant Services
Power NOC ApplicationConnection Services DepartmentContractor/Consultant Services
Reconnection of Electricity and/or Water SupplyCustomer Service CentersCustomer Services
Registration - Contractor/Consultant ServicesConnection Services DepartmentContractor/Consultant Services
Registration - Customer ServicesCustomer Service CentersCustomer Services
Registration - Supplier ServicesLocal Purchase SectionSupplier Services
Request for Collective BillingCustomer Service CentersCustomer Services
Request For EmploymentHuman ResourcesGeneral Services
Submit Tenancy ContractCustomer Service CentersCustomer Services
Tender Opening ResultsContracts Department, DEWA Head OfficeSupplier Services
Update Contact DetailsCustomer Service CentersCustomer Services


PrintPrinter Friendly    
Footer Line
The Official Portal of UAE Government. Dubai Smart Government eSuggest. Website is available in both languages, however it may not open in related language. Dubai Smart Government eComplain System. Website is available in both languages, however it may not open in related language. Al ameen
Home | Site Map | Contact Us | Location Map | Terms & Conditions | Security & Privacy Policy
Accessibility Options | Mobile Website | Website Survey

This site is maintained by Dubai Electricity and Water Authority
Copyright © 2016 Dubai Electricity and Water Authority. All Rights Reserved.
Last Modified: 19/10/2015