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Activation of Supply (Move In)
Service Information
Subject Description
Service Name: Activation of Supply (Move In)
Service Description: Register with DEWA to activate the electricity and water supplies to your new premises, receive monthly bills and SMS notifications.
Contact Department: Customer Service Centers
Contact Office: Customer Service Centers (Head Office, Al Hudaiba, Al Wasel, Burj Nahar, Al Tawar, Umm Ramool, Ayal Nasser) View DEWA Customer Service Offices Maps.
Contact Phone: 04- 601 9999
Contact Fax: 04- 601 9995
Contact Email: customercare@dewa.gov.ae
Fees Information: Security Deposit fee depends on the Type Premise, Activation fee depends on the Meter Type,
eService Information: Activation of Supply (Move In)
Registration Information: Not Required
Estimated Delivery Duration: Supply is activated within 24hrs of Registration and payment of Security Deposit

Offline Procedure
Stage #NameDescriptionContact Department
1Collect ApplicationCollect application for DEWA Services.Customer Service Centers (Head Office, Al Hudaiba, Al Wasel, Burj Nahar, Al Tawar, Umm Ramool, Ayal Nasser)
2Submit ApplicationSubmit the completed application form with required attachments.Customer Service Centers (Head Office, Al Hudaiba, Al Wasel, Burj Nahar, Al Tawar, Umm Ramool, Ayal Nasser)
3Deposit PaymentPay the Security Deposit at the Payment Counter and collect the Security Deposit Receipt.Cash Counter


Online Procedure
Stage #NameDescription
1Online Application SubmissionFill-in the online application form with required information. Attach required documents and submit the application. You will be required to pay Security Deposit online using ePay.
2Service DeliverySupply is activated within 24hrs of Registration and payment of Security Deposit

For more information about this service, view Service FAQ

Attachment Information
Attachment NameMandatory/OptionalUser Category
Tenancy AgreementMandatoryTenant/Landlord
Passport with valid visa page/Trade LicenseMandatoryTenant/Landlord

Service Related Documents
TitleTypeFile Type
Application for Security Deposit Payment/Change of Address (2012-April, File Size: 561 Kb)Formpdf
Application for Security Deposit Payment/Change of Address (UAE National Consumers) (2012-April, File Size: 533 Kb)Formpdf

 







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Last Modified: 24/7/2011
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