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How to get your Contract Account Number
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
Customer Guide Apply
Customer Guide New User Login
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
Video Tutorials New User Login
Customer Guide New User Login
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

get some conservation tips
Reduce my bill and save the environment
You can save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. Tips ranging from general for basic appliances to specialized tips for factories and hotel industries are available.
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Latest DEWA News Dubai becomes the Hub for Green Economy   Sat, 19 Apr 2014
The United Arab Emirates represented by the Emirate of Dubai has made an unprecedented record, not only regionally but also globally, in its march towards sustainability and green economy. This new achievement comes in line with the visionary leadership and the directives of HH Sheikh Khalifa bin Zayed Al Nahyan, the ..
Latest DEWA News Water, Energy, Technology and Environment Exhibition (WETEX) 2014 concludes on successful note   Fri, 18 Apr 2014
Under the directive of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai and under the patronage of HH Sheikh Hamdan bin Rashid Al Maktoum, Deputy Ruler of Dubai, ..
Latest DEWA News Green Week achieved its goal of spreading a culture of conservation among large section of community   Thu, 17 Apr 2014
Several GreenWeek activities will continue today at Mirdif City Centre. Green Week was launched on (Monday, 14 April 2014) on the sidelines of the 16th Water, Energy, Technology, and Environment Exhibition (WETEX 2014) and will continue until 20th April. ..
Latest DEWA News The first World Green Economy Summit closes at an unexpected success in Dubai   Wed, 16 Apr 2014
Dubai commits to continue to develop the World Green Economy Summit to showcase green economy and business for the Dubai 2020 World Expo, the 2021 UAE Vision, and to develop Dubai as the capital of green economy. ..
Latest DEWA News DEWA urges staff and public to vote for ‘Hadhreen’ initiative   Wed, 16 Apr 2014
Dubai Electricity and Water Authority (DEWA) has announced that its ‘Hadhreen’ initiative has been short-listed for the global award in the ‘Environment’ category at the International World Summit on Information Society 2014 (WSIS) competitions. Hadhreen was launched ..
Latest DEWA News 5 MoUs signed and Best Consumer Awards announced and international recognition for DEWA   Wed, 16 Apr 2014
Dubai, UAE, 16 April 2014: The Water, Energy, Technology and Environment Exhibition (WETEX) 2014 concluded today, achieving the goals of Dubai Electricity and Water Authority (DEWA) to achieve the Green Economy for Sustainable Development initiative of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of ..

I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
SMART Initiatives


Online Bill Payment

Pay your DEWA Bills online without credit card service charge.


You can save the electricity, water and your money; try to follow the conservation tips.

Contact Center
Now, you can reach us from anywhere at anytime on
+971-4-601 9999

usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar
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Last Modified: 13/4/2014