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DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
Customer Guide Apply
 
Customer Guide New User Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
Video Tutorials New User Login
 
Customer Guide New User Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

Smart Initiative1: Shams Dubai
Now you can connect a Solar PV system to DEWA grid
 
Methods of Payment  
 
          More customer services...
Latest DEWA News DEWA progresses with AED 65 million water transmission project   Mon, 25 May 2015
Dubai Electricity and Water Authority (DEWA) has announced significant progress on its project to increase the efficiency and reliability of water transmission networks in different parts of Dubai. The project ..
Latest DEWA News DEWA takes part in Electric Vehicle Conference  Sun, 24 May 2015
Dubai Electricity and Water Authority (DEWA) has participated in the Electric Vehicle Conference, organised by Arabian Automobiles and French Renault Middle East to combine the efforts of the public and ..
Latest DEWA News DEWA starts operation of Al Lusaily reservoir   Sat, 23 May 2015
Dubai Electricity and Water Authority (DEWA) has completed construction of the Lusaily water reservoir. Built at a cost of AED 246 million, the reservoir has a storage capacity of 120 ..
Latest DEWA News HH Sheikh Mansour bin Mohammed bin Rashid Al Maktoum honours DEWA for supporting Al Noor Training Centre  Fri, 22 May 2015
HH Sheikh Mansoor bin Mohammad bin Rashid Al Maktoum, Chairman of the Supreme Committee for the Protection of the Rights of Persons with Disabilities and Honorary Patron of Al Noor ..
Latest DEWA News DEWA honours its strategic partners from public and private sectors  Thu, 21 May 2015
Dubai Electricity and Water Authority (DEWA) has today organised its annual strategic partners appreciation ceremony to honour its partners. The event recognises the role of DEWA’s strategic partners and supports ..
Latest DEWA News DEWA and KHDA celebrate with winners of Conservation Award 2014-2015  Wed, 20 May 2015
Dubai Electricity and Water Authority (DEWA) and Knowledge and Human Development Authority (KHDA) today celebrated with the winners of the 10th Conservation Award 2014-2015, under the theme ‘For a Better ..

 
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
          More...
SMART Initiatives

   



Online Bill Payment

 
Pay your DEWA Bills online without credit card service charge.
 

Conservation

 
You can save the electricity, water and your money; try to follow the conservation tips.
 

 
Contact Center
 
 
Now, you can reach us from anywhere at anytime on
+971-4-601 9999
IVR Guide
 


 
usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar






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Last Modified: 19/5/2015
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