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DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
Customer Guide Apply
 
Customer Guide New User Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
Video Tutorials New User Login
 
Customer Guide New User Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

Smart Initiative1: Shams Dubai
Now you can connect a Solar PV system to DEWA grid
 
Methods of Payment  
 
          More customer services...
Latest DEWA News WETEX 2015: an ideal global platform for developing the energy, water, and environmental sectors  Mon, 30 Mar 2015
International exhibitions play a key role in enhancing the economy as they provide an ideal business environment for networking, signing deals, and exchanging expertise. Global statistics reveal that the size ..
Latest DEWA News Mohammed bin Rashid Al Maktoum Solar Park hosts MBA students from Kellogg School of Management  Mon, 30 Mar 2015
Dubai Electricity and Water Authority (DEWA) has organised a field visit to the Mohammed bin Rashid Al Maktoum Solar Park for MBA students from Kellogg School of Management at Northwestern ..
Latest DEWA News DEWA to have significant presence at 3rd Dubai Government Achievements Exhibition 2015  Sun, 29 Mar 2015
Dubai Electricity and Water Authority (DEWA) is participating in the Dubai Government Achievements Exhibition 2015, held under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and ..
Latest DEWA News WGES 2015 and WETEX will both present the latest innovative sustainable-development solutions  Sun, 29 Mar 2015
Under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, the 2nd World Green Economy Summit (WGES) ..
Latest DEWA News Dubai marks Earth Hour for 8th consecutive year  Sat, 28 Mar 2015
Dubai Electricity and Water Authority (DEWA) has achieved an impressive reduction in electricity use of 305 MWh and a reduction of 183 tonnes of carbon dioxide emissions during Earth Hour ..
Latest DEWA News DEWA receives a high-level delegation from AECOM   Fri, 27 Mar 2015
HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), has received in his office, Michael Burke, Chairman and Chief Executive Officer of the American ..

 
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
          More...
SMART Initiatives

   



Online Bill Payment

 
Pay your DEWA Bills online without credit card service charge.
 

Conservation

 
You can save the electricity, water and your money; try to follow the conservation tips.
 

 
Contact Center
 
 
Now, you can reach us from anywhere at anytime on
+971-4-601 9999
IVR Guide
 


 
usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar
 
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Last Modified: 24/3/2015
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