Choose your preferred view



Classic


Modern
The Official Portal of Dubai Government        Arabic website
Search
Decrease Font Size Increase Font Size

 
Bill Enquiry
Contract Account Number
(##########)
How to get your Contract Account Number
 
DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
arrow bullet Customer Guide arrow bullet Apply   
 
arrow bullet Customer Guide arrow bullet New User arrow bullet Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
arrow bullet Video Tutorials arrow bullet New User arrow bullet Login
 
arrow bullet Customer Guide arrow bullet New User arrow bullet Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

Solar
Smart Initiative1: Shams Dubai
Now you can connect a Solar PV system to DEWA grid
 
arrow bullet Methods of Payment  
 
          More customer services...
Latest DEWA News DEWA and Australia’s Department of the Environment share best practices in environmental conservation  Tue, 9 Feb 2016
HE Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), has met a delegation from Australia’s Department of the Environment headed by Greg Hunt MP, ..
Latest DEWA News DEWA signs MoU with Microsoft at World Government Summit  Mon, 8 Feb 2016
Dubai Electricity and Water Authority (DEWA) has signed a Memorandum of Understanding (MoU) with Microsoft. The MoU promotes cooperation between the two sides in exchanging knowledge and expertise, development of ..
Latest DEWA News MD & CEO of DEWA meets President and CEO of Siemens AG at World Government Summit  Mon, 8 Feb 2016
HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), has met with Joe Kaeser, President and CEO of Siemens AG, at the World Government ..
Latest DEWA News During a Panel Discussion titled ‘How Clean Tech is shaping the Future of Energy’ During the World Government Summit  Mon, 8 Feb 2016
MD & CEO of DEWA: Dubai is attracting private sector to innovate in clean energy HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) ..
Latest DEWA News DEWA to share its expertise and achievements at World Government Summit  Sun, 7 Feb 2016
Dubai Electricity and Water Authority (DEWA) will participate in the World Government Summit, which will be held from 8-10 February 2016 under the patronage of HH Sheikh Mohammed bin Rashid ..
Latest DEWA News DEWA’s Sustainability Culture Indicator rises to 85% in 2015  Sat, 6 Feb 2016
Dubai Electricity and Water Authority’s (DEWA’s) Sustainability Culture Indicator (SCI) survey has risen to 85% for 2015, a 3% year-on-year increase. This result was recorded during DEWA’s annual Corporate Sustainability ..

 
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
          More...
SMART Initiatives

   



Online Bill Payment

 
Pay your DEWA Bills online without credit card service charge.
 

Conservation

 
You can save the electricity, water and your money; try to follow the conservation tips.
 

 
Contact Center
 
 
Now, you can reach us from anywhere at anytime on
+971-4-601 9999
IVR Guide
 


 
usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar






Footer Line
The Official Portal of UAE Government. Dubai Smart Government eSuggest. Website is available in both languages, however it may not open in related language. Dubai Smart Government eComplain System. Website is available in both languages, however it may not open in related language. Al ameen
Home | Site Map | Contact Us | Location Map | Terms & Conditions | Security & Privacy Policy
Accessibility Options | Mobile Website | Website Survey

This site is maintained by Dubai Electricity and Water Authority
Copyright © 2016 Dubai Electricity and Water Authority. All Rights Reserved.
Last Modified: 3/2/2016
Awards