This service enables you to request for Collective Billing that facilitates for organizations and corporate customers who have 9 or more DEWA accounts. Customer can view the details of collective bill after the next invoicing only.
Login / Registration:
Required for online requests.
Not required for requests made through Customer Happiness Centers or Customer Care Center.
Estimated Delivery Duration:
Once the application is approved, the bills will be sent in one lot at end of the month starting from the next month of approval.
Step 1 :Online Application Submission
Fill-in the online application form with required information. Attach required documents and submit the application. On successful submission, a notification number will be provided which can be used for tracking the status of the application:
List of Accounts
Step 2 : Application Status Tracking and Notifications
You will receive SMS and e-mail notifications regarding the progress of the application (submission, rejection, approval). In addition to notifications, the status of the application can also be tracked online through the tracking page of the e-service. Access tracking page and enter the application notification number to check the status of the application.
Step 3 : Service Delivery
Once the application is Approved, the new Collective Account number will be sent by e-mail.
Step 1 : Submit
Submit the letter along with the list of the account numbers require grouping at any of the DEWA Customer Happiness Centres or send through fax/email :