Dubai Electricity & Water Authority (DEWA) | Website Sitemap

My Account

• Login as consumer
• Change Password
• Create account
• Manage Customer Information
• Terms and Conditions

consumption-assessment-tool

• Consumption Assessment Tool

Billing

• Display Premise Number
• Slab Tariff
• Change/Update Premise Ownership
• EasyPay
• Tariff Calculator
• Billing Services Inquiries
• Manage Beneficiary Account List
• Manage Collective Billing
• Request for Information Update
• View Bill
• Bill Payment
• Bill Payment Channels
• About VAT
• Bill Payment
• Tayseer (Smart Collection Platform)
• Bill Explanation
• Connections Estimate Payment & Refund
• Request for Clearance Certificate
• Request for Refund

Sustainability

• Events & Campaigns
• Consumption Management Tips
• Sustainability Reports

Consumption Management

• High Water Usage Alert
• Smart Living
• Compare Multiple Accounts
• My Sustainable Living Programme
• Request for Consumption Verification - Electricity/Water

EV Green charger™

• EV Services' Inquiries
• Track EV Services' Request
• EV Account & Charging Card Management
• Display EV Green Charger Locations
• EV Charging
• EV Green Charger Initiative
• EV Chargers Types & Instructions

General Services

• Request Approval for Private Work (Individual/Business)
• Request for Temporary Power Disconnection

Solar Community

• Connection Process
• Enrolled Solar PV Contractors & Consultants
• Publications & Resources
• Shams Dubai
• Safety Guide

Supply Management

• Attending Technical Notifications – Electricity/Water (Smart Response)
• Getting Electricity Supply for Tents
• Activation of Electricity and Water (Move-in) Service
• Deactivation of Electricity/Water (Move-out)
• Transfer of Electricity/Water (Move-to)

Useful Tools

• Track Requests with login
• Frequently Asked Questions & Tutorial Videos
• Services and Facilities for Senior Citizens & Residents
• Display Temporary Power Interruptions & Roads Works
• Shams Dubai: Customers & Residents
• Customer Care Centre Services
• Follow These Steps During Rain and Extreme Weather Conditions

My Account

• DEWA Generation Projects Document Submission

Electricity Network Services

• Al Namoos -Getting electricity service
• Electricity Connection Cost Calculator
• Getting Solar Permits & Connections
• Electricity Network Modification
• Water Network Modification
• Getting Electricity Connections
• Getting Water Connections
• Getting Electricity Fit-Out Connections

Estimate Payment & Tracking

• Track Connections Estimate Payment
• Connections Estimate Payment
• Connections Estimate History

General Technical Services

• Solar PV Certification Training
• Jointer Certification & Testing Services – Registration & Update Profile Guide
• DEWA Generation Projects Document Submission
• Testing Services
• Infrastructure Projects Services
• Jointer Certification for DEWA Projects

NOC Services

• MA’LEM DUBAI
• MA’LEM DUBAI (Electricity)
• MA'LEM DUBAI (WATER)
• Building No Objection Certificate - Electricity/Water

Shams Dubai Guides Tools

• DRRG Solar PV Consultants &Contractors Enrollment
• Solar PV Equipment Eligibility
• drrg
• Harmonic Assessment (Hab-Reeh)
• Enrolled Solar PV Consultants & Contractors
• Shams Dubai Newsletter Subscription
• Shams Dubai for Consultants & Contractors

Technical Discussion Support

• Request Email
• Request Online Meeting
• Request Call Back
• Request SMS

Useful Tools

• Builder Enrollment Guide
• DEWA Circulars & Regulations
• Electricity Installations Regulations
• Major Project Guidelines
• Safety and Protection Guidelines - Distribution MV Network
• Technical Publications & Resources
• Technical User Manuals
• Builder Enrolment
• SOQOOR Programme
• Consultants & Contractors Classification
• Consultants & Contractor Law no. (6) Guide
• EHV protective regulations
• Green Buildings
• Forms
• Frequently Asked Questions & Tutorial Videos
• Ownek Initiative

Water Network Services

• Getting Water Connections
• Water Network Modification

master-plan-noc

• Demolishing Permits - Electricity/Water

My Account

Corporate Portal

• Corporate Partnership Portal login

List of Partners

• List of Partners

Partnership Management

• Partnerships Management

Main Services

• Supplier Enrolment
• Register New Vendor
• Open Tender
• Procurement
• RFx & Auction
• Purchase Order Collaboration

Support Services

• Submission of Generation Projects Documents
• Suggestions & Complaints

Useful Tools Guides

• Frequently Asked Questions & Tutorial Videos
• Company Profile Update Guide
• Suppliers code of Conduct & Ethics
• RFX & Quotation Submission for Contracts Section
• RFX & Quotation Submission for Local Purchase Section
• RFX & Quotation Submission for Turnkey Projects
• Purchase Order Review & Acknowledgment
• Online Service Entry
• Online Invoice
• Supplier Enrolment Guides
• About VAT
• Security E-Pass Manual

DEWA Academy

• DEWA Academy

Scholarships

• Register for Scholarship

Strategy Excellence

• MD&CEO Message
• Board of Directors
• DEWA the Brand
• Legislations Related to DEWA
• Partnerships
• Corporate Governance & Strategy
• Pioneering & Excellence
• Agility
• Data Science and Artificial Intelligence
• World-Class Results
• Customer Happiness Charter
• Policies & Certificates
• Annual Statistics

People of Determination

• Inclusion and Empowerment of People of Determination

Strategic Initiatives

• Al Namoos
• Mohammed bin Rashid Al Maktoum Solar Park
• Consumption Assessment Tool
• DEWA at COP28
• DEWA and Expo2020
• DEWA Space programme ( Space-D )
• DEWA Store
• Digital DEWA
• Green Future
• Green Hydrogen project
• DEWAverse in Metaverse
• Smart Grid
• Al Shera’a Building
• Dubai 10X
• Hassyan Power Complex
• Hydroelectric Power Plant in Hatta
• Green Dubai

DEWA Digital Journey

• DEWA Cyber Security Awareness
• Smart Grid & Applications
• Digital Services
• Rammas
• DEWA Smart App

Sustainability

• Climate Change Reports
• Sustainability & Conservation Tips
• Ideal Home
• My Sustainable Living Program
• Sustainability Reports
• Circular Economy
• Energy Efficient Appliances
• Noor and Hayat Adventures
• DEWA Mega Events 2023
• World Energy Day
• Consumption Management During Summer
• Green Pledge

The Workplace & Careers

• The Workplace & Careers

Engage with DEWA

• 04 – Suggestions, Comments & Complaints
• Ebtikari
• e-Complain
• e-Suggest
• MBR Smart Majlis
• Reading is Positive Energy Exhibition
• Website Survey

News and Media

• Media Centre
• Latest News
• Photo Gallery
• Video Gallery
• Al Masdar Magazine

Corporate Sponsorship

• Sponsorship Request

Support & Points of Interest

• Accessibility Features
• Contact Us
• Frequently Asked Questions
• Locations
• Newsletter Subscription
• DEWA Cyber Defense Center
• Other Government Entities

Service Guide

• DEWA Service Guide
• DEWA Service Guide
• Service Delivery Channels
• General Information