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Clearance Certificate

This service helps you to issuing Electricity and Water Bills Clearance Certificate on request of the consumer.

Fees:
50 DHS

Registration:
Not Required

Estimated Delivery Duration:
Certificate is prepared on the same day of receiving the request if the customer has cleared the outstanding bills.


Online Procedure

Step 1: Online Application Submission

Fill-in the online application form with the required information. Attach required documents and submit the application. You will be prompted to pay service fees online. On successful submission, a reference number will be provided which can be used for tracking the status of the application:

  • Passport Copy and letter from the applicant.
  • Final bill settlement ,valid ID of account holder and Authorized person and authorization Letter.
  • Trade License.
  • Final bill settlement,valid ID of account holder and Authorized person and authorization Letter.

 

Step 2: Application Status Tracking and Notifications

You will receive SMS and e-mail notifications regarding the progress of the application. In addition to notifications, the status of the application can also be tracked online through e-service. Access tracking page and enter the application reference number to check the status of the application.

 

Step 3: Service Delivery

Once the application is Approved, the clearance certificate will be sent by post.


Offline Procedure

Step 1: Submit Application

Submit application in writing with required documents(s).

  • Passport Copy and letter from the applicant.
  • Final bill settlement ,valid ID of account holder and Authorized person and authorization Letter.
  • Trade License.
  • Final bill settlement,valid ID of account holder and Authorized person and authorization Letter.

 

Step 2:  Pay The Final Bill

Pay the final bill amount and DEWA's service charge, for issuing the clearance certificate.

 

Step 3:  Collect Certificate

Present payment receipt and collect certificate


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