GITEX 2018

Dubai Electricity and Water Authority (DEWA) will participate in GITEX Technology Week 2018 to showcase its latest digital solutions and technologies, Artificial Intelligence (AI) technologies, and initiatives in clean energy, and smart meters and grids, that aim to provide an unprecedented smart experience for the people of Dubai. DEWA will have its own stand (S2-D1) and will also be part of the Dubai Smart Government pavilion.

The Daily Prizes

1. What are the services qualifying me to enter the draw?

Any DEWA bill payment, Move in, Move out, EV Green Charger card online services and DEWA Store transactions between 1st of January 2018 and 30th September 2018 qualifies you to enter the daily prize draw. You must complete the transactions using any of the following smart channels only:


  • DEWA smart app
  • DEWA website
  • Dubai Now app/ Dubai now portal
  • Banks (ATMs, CDMs, Online banking, Bank smart Apps)
  • Etisalat payment Kiosks

2. How often should I use the mentioned smart channels to be eligible for the daily draws?

Customers will be qualified for the daily draws as soon as they make one transaction via the mentioned smart channels.

3. Will I be qualified for the draw when I complete any transaction at any of DEWA's Customer Happiness centers?

Customers are entitled to the daily draw only upon completion of any transaction using DEWA smart channels only.

4. When will the draw take place? How will the winners be able to receive their prizes?

The daily draw will be held at GITEX 2018 exhibition from October 14 to 18, and the winners will be contacted to receive their prizes during the exhibition.

5. What are the prizes offered?

Shopping vouchers will be offered to 50 winners worth AED 2,000 per winner.

6. What is the deadline for entering the daily draw?

You can be qualified for the daily draw upon completion of any transaction of the mentioned services from January 2018 and 30th September 2018.

The Grand Prize

1. What are the services qualifying me to enter the draw?

The Grand Prize will be awarded to customers who activate “Auto payment” service through smart channels from 1 January 2018 to 13 October 2018.

Terms: The “Auto payment” service must be activated via the following smart channels:


  • DEWA smart app.
  • Dubai Now app.

2. Are there any other smart channels where I can activate “Auto payment” service?

There are no other smart channels to activate the “Auto payment” service other than what was mentioned in (Question # 1).

3. If I have activated “Auto payment” service using the Dubai Now app only, will I be qualified for the draw?

Yes, you will be qualified to take part in the draw when you activate “Auto payment” service using the Dubai Now app.

4. If I have activated the “Auto payment” service using DEWA smart app only, will I be qualified for the draw?

Yes, you will be qualified to take part in the draw when you activate the “Auto payment” service using the DEWA smart app.

5. How will the winners be able to receive their prizes?

The winners will be contacted to receive their prizes during the GITEX exhibition.

6. What is the grand prize? How many winners?

Shopping vouchers will be offered to 20 winners worth AED 10,000 for each winner.

Post GITEX Prizes

1. What are the services qualifying me to enter the draw?

The Post Gitex Prize will be awarded to customers who activate “Auto payment” service through smart channels from 14 October 2018 to 31 December 2018.

Terms: The “Auto payment” service must be activated via the following smart channels:


  • DEWA smart app.
  • Dubai Now app.

2. Are there any other smart channels where I can activate “Auto payment” service?

There are no other smart channels to activate the “Auto payment” service other than what was mentioned in (Question # 1).

3. If I have activated “Auto payment” service using the Dubai Now app only, will I be qualified for the draw?

Yes, you will be qualified to take part in the draw when you activate “Auto payment” service using the Dubai Now app.

4. If I have activated the “Auto payment” service using DEWA smart app only, will I be qualified for the draw?

Yes, you will be qualified to take part in the draw when you activate the “Auto payment” service using the DEWA smart app.

5. How will the winners be able to receive their prizes?

The winners will be contacted to receive their prizes.

6. What is the Post Gitex prize? How many winners?

Shopping vouchers will be offered to 10 winners worth AED 5,000 for each winner.

Our country is blessed and so are we, living in this good land

Mohammed bin Rashid Smart Majlis

Mohammed bin Rashid Smart Majlis

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