EXPO 2020 PARTICIPANTS SUPPORT

Due to the unprecedented weather conditions experienced in the country, and the technical notifications received from some customers, please note that our technical teams are exerting maximum efforts to address the resulting incidents as soon as possible. Thank you for your understanding of what you may encounter in terms of the speed of arrival of our technical teams to the sites and the waiting time to answer your incoming calls. All DEWA services including the technical notifications are available on DEWA Website and Smart App. Your safety is our priority.

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EXPO 2020 Participants Support

Dedicated support services and information for EXPO participants.

Expo 2020 Dubai

In order to provide EXPO participants with an exceptional experience, DEWA is providing dedicated support services and information for EXPO participants, including recommended payment channels, in addition to the possibility of communicating with DEWA teams for inquiries.


Payment Channels Recommended for EXPO Participants

Direct bank transfer IBAN

  • Direct bank transfer for DEWA can be done to DEWA IBAN number
    (IBAN AE430260001011001486110).
  • Kindly ensure to mention the below:

    Account Number: 1011001486110
    IBAN: AE430260001011001486110
    Account Name: DUBAI ELECTRICITY WATER AUTHORITY
    Bank Name: Emirates NBD
    Bank Address: PO Box 777
    Branch: Dubai Main Branch
    Swift Code: EBILAEAD
    Country: Dubai, U.A.E.
    Bank Currency: UAE Dirham


  • Note: while transferring the funds, please include the Estimate Number, Application Number, or DEWA contract account Number in the description field of the bank transfer unless payment will not be allocated.

DEWA website

  • GCC Credit Card / Debit Card, for cards Issued in GCC and up-to AED 200,000 per transaction.
  • Noqodi e-wallet, with unlimited amount, Fees up-to AED 3.
  • Noqodi Net-banking, for UAE banks only, with unlimited amount, Fees up-to AED 20*.



* Noqodi e-wallet Top-up using:

  • Cards (Credit & Debit –Domestic and International within Noqodi channels).
  • Net-banking (through 13 Domestic Bank: Emirates NBD, Commercial Bank of Dubai, Standard Chartered, First Abu Dhabi Bank FAB, Arab Bank, Commercial Bank International CBI, BARCLAYS, Abu Dhabi Commercial Bank ADCB, HSBC, Dubai Islamic Bank, EMIRATES ISLAMIC, Mashreq).
  • Exchange Houses (Al Ansari Exchange, Aafaq Islamic Finance, Lari Exchange).
  • Top-up directly from domestic & international bank by creating Virtual Account (Virtual IBAN) on Noqodi channels and top-up from any international bank accounts.

DEWA smart app

  • GCC Credit Card / Debit Card, for cards Issued in GCC and up-to AED 200,000 per transaction.
  • Apple Pay using International Credit Card / International Debit Card.
  • Noqodi e-wallet, with unlimited amount, Fees up-to AED 3.
  • Noqodi Net-banking, for UAE banks only, with unlimited amount, Fees up-to AED 20*.


* Noqodi e-wallet Top-up using:

  • Cards (Credit & Debit –Domestic and International within Noqodi channels).
  • Net-banking (through 13 Domestic Bank: Emirates NBD, Commercial Bank of Dubai, Standard Chartered, First Abu Dhabi Bank FAB, Arab Bank, Commercial Bank International CBI, BARCLAYS, Abu Dhabi Commercial Bank ADCB, HSBC, Dubai Islamic Bank, EMIRATES ISLAMIC, Mashreq).
  • Exchange Houses (Al Ansari Exchange, Aafaq Islamic Finance, Lari Exchange).
  • Top-up directly from domestic & international bank by creating Virtual Account (Virtual IBAN) on Noqodi channels and top-up from any international bank accounts.

DubaiNow app

  • GCC Credit Card / Debit Card, for cards Issued in GCC and up-to AED 200,000 per transaction.

Etisalat Public Payment Machines

  • Cash Payment.

Enoc/Eppco Patrol Stations

  • Cash Payment, up-to AED 10,000.

Emirates NBD Cheque Deposit Machines

  • Cash Payment, up-to AED 40,000.
  • Cheque Payment issued only in UAE.

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