Thank you for your interaction with DEWA.
Now, you can reach us from anywhere at anytime through one of our various communication channels:
Location and Working Hours
For Technical Incident
In case of an Electricity / Water Technical incident, please call us on 991 round the clock
Customer Care Center
DEWA has launched a round-the-clock contact center to serve you even better.
You can call us at anytime of the day on the following number: +971-4-601-9999
You can communicate via Fax round the clock, anytime of the day on the following number +971-4-601-9995
You can communicate via Email round the clock, anytime of the day at firstname.lastname@example.org
We will respond to your query within 24 hours.
If you want to send us any document you can mail it to us on our mailing address:
Dubai Electricity And Water Authority
P.O. Box 564,