World-Class Results

World-Class Results

DEWA has made major global achievements including:

  • The lowest customer minutes lost per year in the world in 2023 at 1.06 minutes, compared to around 15 minutes in Europe and the USA.
  • 2.0% losses in electricity transmission and distribution networks in 2023 compared to 6-7% in Europe and the USA
  • 4.6% water network losses in 2023 compared to around 15% in North America.
  • Raising fuel Heat Utilization of the generation units to about 90%, which is one of the highest worldwide.

# Details 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012
1 The lowest customer minutes lost per year in the world at 1.06 minutes 1.06
minute
1.19
minute
1.43
minute
1.66
minute
1.86
minute
2.39
minute
2.68
minute
3.28
minute
3.87
minute
4.99
minute
5.62
minute
6.88
minute
2 2.0% losses in electricity transmission and distribution networks 2.0% 2.2% 3.3% 3.3% 3.2% 3.3% 3.3% 3.3% 3.3% 3.3% 3.5% 3.5%
3 4.6% water network losses. 4.6% 4.5% 5.3% 5.1% 6.6% 6.5% 7.1% 8.0% 8.2% 9.1% 10.4% 10.9%
4 Raising fuel heat utilization of the generation units to about 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%