DEWA

Building No Objection Certificate-Electricity/ Water

Home
Investor Relations
EasyPay
Dubai Electricity & Water Authority

Building No Objection Certificate-Electricity/ Water

Apply Online

Service Description

This service enables enrolled contractors and consultants to obtain Electricity or Water No Objection Certificate for building permit.

Service Category & Type

  • Subsidiary
  • Procedural

Customer Segment

Infrastructure & Network Direct Customers

  • Contractors
  • Consultants

Service Integrations

  • DEWA Portal
  • * Dubai BPS (Building Permit System)

Service Partners

Dubai Municipality

Package

  • N/A

Service Limitations

No Objection Certificate - Electricity No Objection Certificate - Water

Validity of Building NOC:

  • 2 years for Normal growth area for submission application Getting Electricity.
  • 1 year for Major Projects area for submission application Getting Electricity.
  • 6 months for builder
  • Application is automatically cancelled by system in case it is not resubmitted by contractor/ consultant within 30 days of being returned from DEWA.

Validity of Building NOC:

  • 6 months builder
  • Application is automatically cancelled by system in case it is not resubmitted by contractor/ consultant within 30 days of being returned from DEWA.

Notes

No Objection Certificate - Electricity No Objection Certificate - Water
  • System will automatically generate application reference number (1xxxxxx).
  • Customer will be able to track the status of the application through DEWA E-Services using the above reference number.
  • Application is automatically cancelled in case if it was returned by DEWA and not resubmitted by Contractor/Consultant within 30 days.
  • System will automatically generate application reference number (8xxxxxx).
  • Customer will be able to track the status of the application through DEWA E-Services using the above reference number.
  • Application is automatically cancelled in case if it was returned by DEWA and not resubmitted by Contractor/Consultant within 30 days.

Service Requirements


No Objection Certificate - Electricity No Objection Certificate - Water
1. Affection plan (required only if project falling in Dubai free zone areas)" 
2. Copy of Setting Out Plan (Meter Location to be indicated if load (400 KW)" 
Note : For proposed load 400 KW or Above -Project Details information letter *
 1.Apply through DEWA website (www.dewa.gov.ae)
2.Please provide setting out plan indication the position of the Ground / Underground water Tank
3. Important Note: The projects which require Dubai Municipality building permit, submission of Building NOC is through Dubai BPS (Building Permit System).  

Service Steps & Procedures

No Objection Certificate – Electricity & Water

  • Apply through DEWA website (www.dewa.gov.ae)
  • Important Note: The projects which require Dubai Municipality building permit, submission of Building NOC is through Dubai BPS (Building Permit System).

Service Fees

  • Free

Service Channels

No Objection Certificate - Electricity


    No Objection Certificate - Water

  • 24/7 through DEWA website (www.dewa.gov.ae)
  • Dubai Municipality website

Service Delivery Time

  • Electricity:
    • 2 Working Days.
  • Water:
    • 3 Working Days.

Journey Map

Beneficiaries
Project Owner
Contractor / Consultant

Key Information

This service presents different customer journeys based on specific scenarios:

  • For projects licenses under Dubai Municipality apply ONLY through Dubai Building Permit System “DBPS” of Dubai Municipality. DEWA will receive proactively your request through digital integration, and it will be processed and completed seamlessly. No need to apply through DEWA channels.
  • For the remaining scenarios in particular the projects licenses of other authorities, apply through DEWA channels.
1
Getting Service Information
Project Owner
  • I assign enrolled contractor/consultant.
Contractor / Consultant
  • I search for information related to Building NOC (Electricity/Water).
2
Applying for the Service
Contractor / Consultant
  • I log-in to Dubai Building Permit System “DBPS” of Dubai Municipality/DEWA Website, go to Building NOC - Electricity/Water and I link/register project owner.
  • I fill-in service application, attach/upload all required documents and submit the application. Upon submission, I receive a confirmation notification with application's reference number.
3
Interaction During Processing
Contractor / Consultant
  • I receive a notification upon application acceptance/return/rejection and the status is updated on the portal.
  • I receive a notification upon application approval/return/rejection.

    * If rejected: I receive notification to submit a new application with correct/further information.
    * If returned: I receive notification to re-submit the application with correct/further information.


4
Completing Service Interaction
Contractor / Consultant
  • Upon application approval, I receive a notification with a link to download the NOC. NOC can be viewed / downloaded through the portal as well.

Frequently Asked Questions

Who can submit Building NOC application?

Enrolled Consultant and Contractor only

How can I submit a Building NOC application?

You can submit through both of Dubai Building Permit System & DEWA system

To request for this service,>visit the 'Building NOC' page.

What type of Building NOC application can I submit?

You can submit a Building NOC application for “Electricity” or “Water”.

Are any attachments required while submitting a Building NOC application?

Yes: setting out plan ,site plan (Affection plan) issued by the competent Authority, ,(if project falling in Major area)

* Note: try not to attach files that are large in size.

What file extensions can I attach?

The file extensions you are allowed to attach are:

doc, gif, jpg, jpeg, pdf, tiff, zip, DOC, GIF, JPG, JPEG, PDF, TIFF, ZIP.

What rules do I have to follow while filling in the Building NOC application?


  • Required fields must be filled in (required fields are either in red or marked with an asterisk *).
  • Enter only numeric values in numeric fields (e.g. P.O.Box)
  • Enter only characters in some fields such as NAME and TYPE OF PROJECT.

How will I know if there are data entry errors for my submitted Building NOC application?

Error messages will appear before the application form can be submitted.

What happens to my Building NOC application after I successfully submit it?

The Building NOC application will go to the respective Department concerned. The application will then be processed accordingly.

How do I track the status of my submitted Building NOC application?

To track your Building NOC application, login to Building NOC Service and then choose from the main menu “Track Submitted Building Permit NOC Status“.

Will the Building NOC application be approved directly?

Before the Building NOC application is approved or rejected, it must first be processed by the concerned department. Accordingly, the department might APPROVE or REJECT the application.

What are Incomplete Building NOC applications?

Incomplete Building NOC applications are ones which have to be revised by you and that has errors.

How can I revise the Incomplete Building NOC applications?

To revise Incomplete Building NOC applications, login to Building NOC Service, and then choose from the main menu “Revise Incomplete Building Permit NOC Applications“.

Can I submit a Building NOC manually?

No. Online submission only.

Is the Building NOC eService free of charge?

Yes, the Building NOC eService is provided free of charge.

How will I submit LV network design approval documents as part of the Building NOC application?

Select LV network design approval required "yes" in BNOC application

What documents are required for LV network Design approval?

  • * LV NW Load Schedule in Excel format
  • * LV NW Drawing outlining all connections from the 11kv distribution substation to the plot limit/meter location as per CAD template

What do I do if I face issues when applying for the service?

Please visit our Support page for assistance

Privacy & Security Policy

Dubai Electricity and Water Authority (DEWA) is committed to protecting the rights of the users of its website, and keeping data and information secure. We have created this privacy and security statement to explain the current information management practices on our websites.

Information Collection and Usage:

DEWA does not collect any personal information about you when you visit its website, unless specified, or you choose to provide this information to us. However, upon your visit, the following information is automatically collected and stored:

  • The IP address from which you access the Internet and the date and time of your visit to our website.
  • The pages you visit (recorded by the text and graphics files that compose the page)
  • DEWA use this information solely for statistical and monitoring purposes and to help us identify which services are most or least interesting to our visitors, as well identifying website performance.

We may use third party tools or software for conducting statistical analysis. However, only certain pieces of aggregated, non-personal information, such as the number of users who accessed our website or most visited pages, are collected. Such information does not identify you individually.

DEWA keeps all collected information confidential except where disclosure is enforced or required by law, or as part of requirement to protect the rights or properties of DEWA.

Security of Transactions:

Please be assured that this site has security measures in place to protect the information you provide us. We use encryption methods to protect all information, which is deemed to be sensitive, or any other data that should remain secure to meet DEWA’s, federal, or local legal requirements.

Links to third-party websites:

DEWA's website may provide links to other web sites. However we are not responsible for the accuracy of the contents of these sites or their mechanisms for information collection and usage.

If you connect to any other site through DEWA’s website, you need to read its Security & Privacy Policy to determine its practices related to information collection and usage.

Security & Privacy Policy Changes:

DEWA reserves the right to change this Security & Privacy Policy at any time. The amended version of the Security & Privacy Policy will be always published only on DEWA's website.

Privacy intrusion:

If you doubt that your privacy is being compromised, follow these steps immediately:

  1. Close all browsers
  2. Change your password immediately
  3. Inform us by email on customercare@dewa.gov.ae or phone on +971-4-601-9999.

What are Cookies?

Cookies are small text files that are stored in your device when you visit a website. DEWA uses cookies to improve your overall website experience.

How does DEWA use Cookies?

DEWA’s website cookies store website preferences like preferred language, font-size, or specific version (e.g. high-contrast). Once your preferences are set, you do not need to specify them again for DEWA’s site. DEWA also uses cookies for parts of the website that require registration to access content.

DEWA is committed to the protection of its customers’ private information and does not track individual users or their identity.  DEWA only accesses the system information of the device, the website is being viewed on, to gain useful knowledge about how it is used. The collected information is used solely for statistical and monitoring purposes to help DEWA improve the user experience of the services and to identify the performance of DEWA’s services.

3rd Party Cookies:

DEWA also uses 3rd party tools or software, such as Google Analytics, to track web statistics. In this case, Google will place a 3rd party cookie on your computer. This is also the case with Google Maps across the site.

Any information collected by way of these cookies will be stored and managed by DEWA as per the approved DEWA Website and Mobile App Privacy Policy. If you don’t wish to store cookies for DEWA’s website, you can modify your browser so that it notifies you when cookies are sent, disable the cookies collection feature, or delete cookies that have already been set.


Disclaimer:

DEWA is not responsible for any technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed transmissions. It assumes no liability for any direct, indirect, incidental, punitive, consequential or psychological damages as a result of visiting or using its Website or loss of services, income or welfare resulting from any virus that may infect computer equipment used to access its sites. Under no circumstances will DEWA be liable for any damages or injury that result from the use of the materials on this site and the user shall indemnify DEWA from and against all liabilities resulting from the user's failure to observe these terms and conditions. DEWA does not warrant that information currently accessible is up-to-date.