Dubai Electricity & Water Authority (DEWA)

Efficient Electricity Supply During Rainy Season

Guidelines to ensure continuous power supply

DUBAI PAPERLESS STRATEGY

2 years left to 12.12.2021, the day Dubai Government become Paperless.

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Smart Response

For electricity & water technical incidents.

This service is provided to all customer segments to report and track all technical notifications related to electricity and water interruption or any failure in the network.

Number 1 rank globally in Getting Electricity

The UAE, represented by DEWA, has maintained its number 1 rank globally in Getting Electricity for the third consecutive year as per World Bank’s Doing Business 2020 report.

Trending Services

Supply Management

Report and Track Electricity and Water Technical Incident

Consumption Management

Billing

EV Green charger™

Solar Community

General Services

Sustainability

Useful Links & Guides

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Latest News

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10 Dec 2019

More than 350,000 customers enrolled in DEWA’s ‘My Sustainable Living’ Programme

Dubai Electricity and Water Authority (DEWA) announced that there are now more than 350,000 residential customers enrolled in ‘My Sustainable Living’ programme since its launch in October 2018. The programme encourages customers to use electricity and water responsibly and reduce their carbon footprint.

09 Dec 2019

RTA names DEWA co-organiser of DIPMF 2020-2022

Roads and Transport Authority (RTA) has signed a Memorandum of Understanding (MoU) with Dubai Electricity and Water Authority (DEWA) whereby the later will continue its role as co-organiser of Dubai International Projects Management Forum over the period 2020-2022. The step culminates the huge successes of the past editions of the forum.

24 Sep 2019

DEWA in a Week

Initiatives

DEWA & Expo 2020

DEWA is the Official Sustainable Energy Partner of Expo 2020 Dubai and will provide this global event with electricity and water from October 2020 to April 2021.

MBR Solar Park

MBR Solar Park is the largest single-site solar park in the world, with a planned capacity of 1,000MW by 2020, and 5,000MW by 2030.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Al Namoos

This service provides electricity connections in just one-step within 5 days, with no connection charges for commercial and industrial projects up to 150 kW.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Shams Dubai

DEWA’s first smart initiative to connect solar energy to buildings, part of the Distributed Renewable Resources Generation programme.

EV Green Charger

EV Green Charger is a DEWA pioneering initiative to establish the infrastructure and build electric vehicle charging stations.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

Green Summer

This Summer, make a change by adopting a sustainable lifestyle and taking simple steps that contribute to rationalizing the consumption of electricity and water.

Green Ribbon Pledge

Green Ribbon Pledge is an initiative that aims to educate and inspire the residents of Dubai to conserve energy and reduce water consumption.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Noor & Hayat

are the new characters that symbolize for electricity and water, that aims to establish the concept of conservation among the younger generations.

Smart App.

For Smarter Tomorrow.

VISION

A globally leading sustainable
innovative corporation.

MISSION

We are committed and aligned to Dubai’s 8 Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy solutions enriching lives and ensuring the happiness of our stakeholders in a sustainable manner.

VALUES

Stakeholders Happiness
Sustainability
Innovation
Excellence
Good Governance

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