Dubai Electricity & Water Authority (DEWA)

OWNEK initiative

Obtaining approval from first submission for Getting Electricity Process.

Tips During Rain & Extreme Weather Conditions

Follow these steps during rain and extreme weather conditions

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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11 Dec 2025

DEWA Weekly Digest

HE Saeed Al Tayer discusses enhancing co-operation with Bahrain’s new consul general in Dubai and the Northern Emirates, DEWA and Kazakhstan Consulate explore co-operation in energy and sustainability, UAE identity in focus as 28 young DEWA employees explore Union milestones, DEWA launches ‘Sun Power’ and ‘Easy Connect’ initiatives as part of the ‘Services 360’ policy. #DEWANews

23 Dec 2025

World Green Economy Organization launches the ‘Green Circles’ platform to achieve a low-carbon future

The World Green Economy Organization (WGEO) has launched the ‘Green Circles’ platform, featuring dialogue aimed at unifying the visions and efforts of global leaders, policymakers and business leaders. The initiative seeks to enable a meaningful transformation in the global green economy by encouraging strategic partnerships between the public and private sectors and accelerating the transition towards inclusive, sustainable and green economic models. The talks provide a practical framework and has, to date, issued two white papers that offer actionable solutions and clear road maps for promoting responsible business practices.

22 Dec 2025

DEWA tops global rankings as it earns platinum recognition at people and well-being awards

Dubai Electricity and Water Authority (DEWA) won the Investors in People Platinum Category Award for 2025, marking its second achievement of the most prestigious level of this global accolade. DEWA also received the Invest in Wellbeing Platinum Category Award for 2025 on its debut participation. Further cementing its global leadership, DEWA ranked first worldwide among large organisations with more than 5,000 employees and was recognised as the largest company in this category. It also secured the top global ranking across the electricity and water sectors. These achievements follow a rigorous evaluation by Investors in People assessors from the UK.

21 Dec 2025

DEWA awards AED 289 million contract to expand Dubai’s Hassyan water transmission network

Dubai Electricity and Water Authority (DEWA) has awarded a new contract worth AED 289 million for works to strengthen Dubai’s water transmission network connected to the Hassyan water plant, one of the world’s largest seawater reverse-osmosis projects. DEWA is developing the project under the independent water producer model.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

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