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Report and track your Electricity/Water technical incident. An experience like never before.

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Latest News

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29 Nov 2021

Quote by HE Saeed Mohammed Al Tayer, MD & CEO of DEWA on Commemoration Day

“Commemoration Day is a shining memory and a national event that is a source of pride for every citizen and resident in the UAE. The heroism and sacrifices of the UAE martyrs who gave their lives to protect the

29 Nov 2021

DEWA celebrates 50th National Day

Dubai Electricity and Water Authority (DEWA) has celebrated the 50th National Day in an atmosphere of traditional heritage. The celebrations were attended by HE Saeed Mohammed Al Tayer, MD & CEO of

24 Sep 2021
DEWA Weekly News
The latest news of DEWA's weekly digest: HE Saeed Mohammed Al Tayer discussed bilateral cooperation in renewable energy with the Minister of Energy, Enterprise, and Sustainable Development in Malta, Mai Dubai has launched the fastest bottled water production line in the region, green hydrogen and sustainable future, DEWA won two awards at the 12th Global Continual Improvement & Innovation Symposium & Award 2021, Wide international participation in 7th World Green Economy Summit, WETEX and Dubai Solar Show towards a green future. For any attachments submitted by the user, please refer the Work Detail Area.
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Initiatives

Smart Grid

The Smart Grid programme, an investment of AED 7 billion, offers advanced automated decision-making features across DEWA’s electricity and water network.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

DEWA & Expo 2020

DEWA is the Official Sustainable Energy Partner of Expo 2020 Dubai and will provide this global event with electricity and water from October 2020 to April 2021.

MBR Solar Park

MBR Solar Park is the largest single-site solar park in the world, with a planned capacity of 1,000MW by 2020, and 5,000MW by 2030.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

SOQOOR Program

SOQOOR Program is a performance-based recognition award program for a specific segment of DEWA Customers (Contractors and Consultants performing non-DEWA projects) for other project owners, aiming at enhancing the quality of applications’ submission and site operations on DEWA level.

Al Namoos

This service provides electricity connections in just one-step within 5 days, with no connection charges for commercial and industrial projects up to 150 kW.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Shams Dubai

DEWA’s first smart initiative to connect solar energy to buildings, part of the Distributed Renewable Resources Generation programme.

EV Green Charger

EV Green Charger is a DEWA pioneering initiative to establish the infrastructure and build electric vehicle charging stations.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

Green Summer

This Summer, make a change by adopting a sustainable lifestyle and taking simple steps that contribute to rationalizing the consumption of electricity and water.

Green Ribbon Pledge

Green Ribbon Pledge is an initiative that aims to educate and inspire the residents of Dubai to conserve energy and reduce water consumption.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Noor & Hayat

are the new characters that symbolize for electricity and water, that aims to establish the concept of conservation among the younger generations.
Smart App
Smart App.
For Smarter Tomorrow.
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PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions.

VISION

A Globally Leading Sustainable
Innovative Corporation

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Principles and 50-years charter supporting the UAE’s directions through the delivery of global leading services and innovative energy solutions enriching lives and ensuring happiness of our stakeholders in a sustainable manner.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

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