Dubai Electricity & Water Authority (DEWA)

Smart Supplier

Smart Supplier makes working with Dubai government simpler and easier

Efficient Electricity Supply During Rainy Season

Guidelines to ensure continuous power supply

Smart Response

For electricity & water technical incidents.

This service is provided to all customer segments to report and track all technical notifications related to electricity and water interruption or any failure in the network.

Number 1 rank globally in Getting Electricity

The UAE, represented by DEWA, has maintained its number 1 rank globally in Getting Electricity for the third consecutive year as per World Bank’s Doing Business 2020 report.

Trending Services

Supply Management

Report and Track Electricity and Water Technical Incident

Consumption Management

Billing

EV Green charger™

Solar Community

General Services

Sustainability

Useful Links & Guides

Engage with Us

Your voice matters. Let’s improve together.

Share your Ideas

Submit your ideas to make a difference and shape the future

Share your Suggestions

Let us know how we can improve our services and your experience

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Latest News

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25 Feb 2020

Singapore’s Minister of Environment and Water Resources briefed on DEWA’s projects in clean and renewable energy

HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) has received Masagos Zulkifli, Minister of the Environment and Water Resources in Singapore, with a high-level delegation from the Ministry. The delegation included His Excellency Low Pit Chen Consul-General of the Republic of Singapore in Dubai and the Northern Emirates; Benedict Chia Yueng Ching Director (Strategic Issues) and National Climate Change Secretariat. Both parties discussed their experiences and international practices in renewable and clean energy as well as sustainability.

24 Feb 2020

DEWA celebrates marriages of 107 Emirati staff at 12th ‘Anwar Dubai’ mass wedding

Dubai Electricity and Water Authority (DEWA) has organised its 12th Anwar Dubai mass wedding for 107 of its Emirati staff at a ceremony held under the patronage and in the presence of HH Sheikh Hamdan bin Rashid Al Maktoum, Deputy Ruler of Dubai, Minister of Finance and President of DEWA.

24 Sep 2019

DEWA in a Week

Initiatives

People of Determination Inclusion

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

DEWA & Expo 2020

DEWA is the Official Sustainable Energy Partner of Expo 2020 Dubai and will provide this global event with electricity and water from October 2020 to April 2021.

MBR Solar Park

MBR Solar Park is the largest single-site solar park in the world, with a planned capacity of 1,000MW by 2020, and 5,000MW by 2030.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Al Namoos

This service provides electricity connections in just one-step within 5 days, with no connection charges for commercial and industrial projects up to 150 kW.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Shams Dubai

DEWA’s first smart initiative to connect solar energy to buildings, part of the Distributed Renewable Resources Generation programme.

EV Green Charger

EV Green Charger is a DEWA pioneering initiative to establish the infrastructure and build electric vehicle charging stations.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

Green Summer

This Summer, make a change by adopting a sustainable lifestyle and taking simple steps that contribute to rationalizing the consumption of electricity and water.

Green Ribbon Pledge

Green Ribbon Pledge is an initiative that aims to educate and inspire the residents of Dubai to conserve energy and reduce water consumption.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Noor & Hayat

are the new characters that symbolize for electricity and water, that aims to establish the concept of conservation among the younger generations.

Smart App.

For Smarter Tomorrow.

VISION

A globally leading sustainable
innovative corporation.

MISSION

We are committed and aligned to Dubai’s 8 Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy solutions enriching lives and ensuring the happiness of our stakeholders in a sustainable manner.

VALUES

Stakeholders Happiness
Sustainability
Innovation
Excellence
Good Governance

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