Mobile Services

Apple Devices (iOS)

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.

This Bi-lingual universal application offered by DEWA to its valued Customers, Suppliers, Consultants, Job seekers and Government to benefit from variety of smart services, including View & Pay monthly bills in real time, tips and videos to optimize electricity & water consumption effectively, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, navigate toward DEWA service centers and nearest payment channels, and much more.


Services and Features:

- H H Sheikh Mohammed Bin Rashid Al Maktoum Wise Quotes, Website & Social media.

- View & Pay Bill.     

- Pay for a friend.   

- Change Customer Category.    

- Transaction History.    

- Notice of Disconnection.    

- Customer Online Enrollment.     

- Update Contact Info.   

- MyID Integration.

- One Window Application.   

- Change Premise type.

- Move In (Activation of Supply).    

- Move Out (Final Bill).

- Temporary Connection (Wedding/Mourning).    

- Utility consumption graph.      

- Consumption comparison with neighborhood.     

- Consumption comparison with multiple accounts.   

- Participate in Best Customer Award Application.      

- Status of Carbon Emission.     

- Registration in Green Bill.      

- Slab Tariff Information.   

- Statement of Account.     

- Submission\Tracking of Complaints.      

- Tariff Calculator.   

- Understand your Bill.    

- Connection Estimates. 

- Roadwork Info.     

- Water Supply Points.    

- Request Conservation Lecture.    

- Job Seeker Enrollment & Apply. 

- Contract Services.      

- Local Purchase Services.      

- Open Tenders & Tender Results.    

- Partnership Info.      

- DEWA Facebook & Twitter.    

- DEWA Publications.     

- DEWA Events Calendars.      

- Photo Gallery.      

- QR Code Reader.     

- Augmented Reality.      

- Global Prayer Timings.   

- Global Weather Forecasting.

Download DEWA SMART App from App Store.

Apple Watch

  • DEWA News.
  • Bill Enquiry.
  • Notifications.
  • Contact Us.
  • English and Arabic Language Support.

Android Devices

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.


This Bi-lingual universal application offered by DEWA to its valued Customers, Suppliers, Consultants, Job seekers and Government to benefit from variety of smart services, including View & Pay monthly bills in real time, tips and videos to optimize electricity & water consumption effectively, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, navigate toward DEWA service centers and nearest payment channels, and much more.

Services and Features:

- View & Pay Bill.      

- Pay for a friend.      

- Change Customer Category.   

- Transaction History.     

- Notice of Disconnection.   

- Customer Online Enrollment.     

- Update Contact Info.     

- MyID Integration.      

- One Window Application.      

- Change Premise type.     

- Move In (Activation of Supply).     

- Move Out (Final Bill).   

- Temporary Connection (Wedding/Mourning). 

- Utility consumption graph.     

- Consumption comparison with neighborhood.     

- Consumption comparison with multiple accounts.     

- Participate in Best Customer Award Application.      

- Status of Carbon Emission.      

- Registration in Green Bill.     

- Slab Tariff Information.    

- Statement of Account.      

- Submission\Tracking of Complaints.     

- Tariff Calculator.      

- Understand your Bill.     

- Connection Estimates.     

- Roadwork Info.   

- Water Supply Points.     

- Request Conservation Lecture.  

- Job Seeker Enrollment & Apply.      

- Contract Services.      

- Local Purchase Services.      

- Open Tenders & Tender Results.      

- Partnership Info.      

- DEWA Facebook & Twitter.      

- DEWA Publications.      

- DEWA Events Calendars.

- Photo Gallery.

- QR Code Reader.

- Augmented Reality.

- Global Prayer Timings.

- Global Weather Forecasting.

Download DEWA SMART App from Google Play. 

Samsung Gear

  • HH Quotes
  • DEWA News
  • Bill Enquiry
  • Payment Channels
  • Customer Service Centers
  • About Us
  • Contact Us
  • Bill Enquiry with mPay Payment

Samsung Camera

  • View & Pay Bill
  • Pay for Friend
  • Move In
  • Contact Info
  • Premise Type
  • Track Requests
  • Local Purchase – RFx
  • Purchase Orders

Samsung Smart TV

  • DEWA News.
  • DEWA Events.
  • DEWA Offices:
  •       - Customer Care Center Office Address
          - Office Location on Google Map
          - Office Working Hours
          - Customer Care Center e-mail
          - Customer Care Center Phone numbers
  • Bill Enquiry
  • Payment Channels:
  •       - Location Details
          - Location on Google Map
          - Office Working Hours
          - Website Address
          - Contact number etc 

Blackberry Devices

This application has the following functions:

  • DEWA News
  • DEWA Events
  • Customer Care Center:
  •       - Customer Care Center Office Address.

          - Office Location On Google Map.

          - Office Working Hours.

          - Browse DEWA website.

          - Customer Care Center e-mail.

          - Add Office Information into your contact list.

          - Send Office Details as Business Card.

          - Call Customer Care Center Offices.

          - Call Customer Call Center.

  • DEWA Videos.
  • Log Complaint:
  •       - Send Message.

          - Send Photo.

          - Send GPS Location Coordinates.

  • Bill Enquiry:
  •       - Pay through mPay.

    Download DEWA BlackBerry Application from your BlackBerry



Windows Phone 7

Welcome to the Mobile World of DEWA.


This application has the following functions :

  • DEWA News.
  • DEWA Events.
  • Video Gallery.
  • Bill Enquiry and Payment (through mPay or ePay).
  • Log Complaint.
  •       - Send GPS Coordinate.
          - Send Photo of defects.
          - Send comments and suggestions.
  • Customer Service Offices info:
  •       - Office Location on Map.
          - Office Address.
          - Phone Numbers.
          - Working Hours.
          - DEWA Website.
          - Customer Care Center Email.
          - Add contact to Windows Phone 7 Contact List.
          - Send Business Card.

Download DEWA WP 7 Application in 
your desktop, you need to download MS Zune
or directly through WP7 phone.

Windows Phone 8 Application

DEWA Application is providing the following functionalities: 
  • DEWA News.
  • DEWA Events.
  • DEWA Video.
  • Customer Care Center:
  •       - Office Locations
          - Customer Care Center Office Address
          - Office Working Hours
          - Browse DEWA Website
          - Customer Care Center Email
          - Office contact phone numbers
          - Location on Bing Map
          - Services
  • Log Complaint:
  •       - Send GPS Coordinate 
          - Send Photo of defects
          - Send comments and suggestions
  • Bill Enquiry and Payment (through mPay or ePay).
  • Payment Channels:
  •       - Nearest Payment Channel on Bing Map
          - Working Hours
          - Browse Website
          - Contact telephone numbers
  • Feedback submission:
  •       - Submit application feedback.

Windows 8 Devices

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.

This Bi-lingual application offered by DEWA to its valued Customers to benefit from variety of smart services, Including View & Pay monthly bills in real time, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, tips and videos to optimize electricity & water consumption effectively, navigate toward DEWA service centers and nearest payment channels, and much more. 

Application Features:
- H H Sheikh Mohammed Bin Rashid Al Maktoum Wise Quotes, Website & Social media.
- View & Pay Bill.
- Pay For Friend.
- Transaction History 
- Move In. 
- Move Out.
- Update Contact Info. 
- Register for Green Bill.
- Change Customer Category.
- Change Premise Type. 
- Request Temp Connection. 
- Track Requests / Complaints. 
- Billing complaints. 
- Request for Collective Account. 
- Add to Collective Billing. 
- Change Landlord Information. 
- Submit a Complaint. 
- Consumption Graph. 
- Compare Multiple Accounts. 
- Neighborhood Comparison. 
- Carbon Footprint. 
- Tariff Calculator. 
- Slab Tariff Information. 
- Conservation Tips. 
- Conservation Videos. 
- We care for the earth. 
- Safety at Home. 
- Customer Service Centers. 
- Payment Channels. 
- Road works Info. 
- Water Supply Points. 
- Estimate Payment. 
- Estimate Pay for Friend. 
- Estimate Payment History. 
- Estimate Pay for Friend History. 
- About DEWA. 
- UAE National Identity. 
- DEWA News. 
- DEWA Publications. 
- Video Gallery. 
- Photo Gallery. 
- Featured Links. 
- Contact Us.
Download DEWA SMART App.



Pay via SMS

Pay via SMS (mPay).


  • To check your balance:
  • mpay(space)cd(space)<mPIN Number>

     send to 4488

  • To Pay DEWA bills:
    mpay(space)d(space)<mPIN Number>
  •  send to 4488


    Free Sign up at mPay website 
          (mpay.dubai.ae)

Billing information by SMS

To get instant DEWA billing information by SMS 

Type the following

DEWA(space)bill(space) <Account Number>

Send to 4488 

* 60fils per message 

For more information please contact us.


Ouya Game Console

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.

This Bi-lingual universal application offered by DEWA to its valued Customers, Suppliers, Consultants, Job seekers and Government to benefit from variety of smart services, including View & Pay monthly bills in real time, tips and videos to optimize electricity & water consumption effectively, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, navigate toward DEWA service centers and nearest payment channels, and much more.


Services and Features:

- View & Pay Bill.    

- Pay for a friend.     

- Change Customer Category.

- Transaction History.     

- Notice of Disconnection.   

- Customer Online Enrollment.     

- Update Contact Info.     

- MyID Integration.    

- One Window Application.      

- Change Premise type.   

- Move In (Activation of Supply).     

- Move Out (Final Bill).   

- Temporary Connection (Wedding/Mourning). 

- Utility consumption graph.     

- Consumption comparison with neighborhood.    

- Consumption comparison with multiple accounts.     

- Participate in Best Customer Award Application.     

- Status of Carbon Emission.     

- Registration in Green Bill.  

- Slab Tariff Information.  

- Statement of Account.     

- Submission\Tracking of Complaints.    

- Tariff Calculator.   

- Understand your Bill.  

- Connection Estimates.    

- Roadwork Info.   

- Water Supply Points.   

- Request Conservation Lecture. 

- Job Seeker Enrollment & Apply.    

- Contract Services.   

- Local Purchase Services.    

- Open Tenders & Tender Results.      

- Partnership Info.     

- DEWA Facebook & Twitter.    

- DEWA Publications.     

- DEWA Events Calendars.

- Photo Gallery.

- QR Code Reader.

- Augmented Reality.

- Global Prayer Timings.

- Global Weather Forecasting.

Download DEWA SMART App from Google Play.