Mobile Services

Apple Devices (iOS)

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.

This Bi-lingual universal application offered by DEWA to its valued Customers, Suppliers, Consultants, Job seekers and Government to benefit from variety of smart services, including View & Pay monthly bills in real time, tips and videos to optimize electricity & water consumption effectively, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, navigate toward DEWA service centers and nearest payment channels, and much more.


Services and Features:

- H H Sheikh Mohammed Bin Rashid Al Maktoum Wise Quotes, Website & Social media.

- View & Pay Bill.     

- Pay for a friend.   

- Change Customer Category.    

- Transaction History.    

- Notice of Disconnection.    

- Customer Online Enrollment.     

- Update Contact Info.   

- MyID Integration.

- One Window Application.   

- Change Premise type.

- Move In (Activation of Supply).    

- Move Out (Final Bill).

- Temporary Connection (Wedding/Mourning).    

- Utility consumption graph.      

- Consumption comparison with neighborhood.     

- Consumption comparison with multiple accounts.   

- Participate in Best Customer Award Application.      

- Status of Carbon Emission.     

- Registration in Green Bill.      

- Slab Tariff Information.   

- Statement of Account.     

- Submission\Tracking of Complaints.      

- Tariff Calculator.   

- Understand your Bill.    

- Connection Estimates. 

- Roadwork Info.     

- Water Supply Points.    

- Request Conservation Lecture.    

- Job Seeker Enrollment & Apply. 

- Contract Services.      

- Local Purchase Services.      

- Open Tenders & Tender Results.    

- Partnership Info.      

- DEWA Facebook & Twitter.    

- DEWA Publications.     

- DEWA Events Calendars.      

- Photo Gallery.      

- QR Code Reader.     

- Augmented Reality.      

- Global Prayer Timings.   

- Global Weather Forecasting.

Download DEWA SMART App from App Store.

Apple Watch

  • DEWA News.
  • Bill Enquiry.
  • Notifications.
  • Contact Us.
  • English and Arabic Language Support.

Android Devices

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.


This Bi-lingual universal application offered by DEWA to its valued Customers, Suppliers, Consultants, Job seekers and Government to benefit from variety of smart services, including View & Pay monthly bills in real time, tips and videos to optimize electricity & water consumption effectively, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, navigate toward DEWA service centers and nearest payment channels, and much more.

Services and Features:

- View & Pay Bill.      

- Pay for a friend.      

- Change Customer Category.   

- Transaction History.     

- Notice of Disconnection.   

- Customer Online Enrollment.     

- Update Contact Info.     

- MyID Integration.      

- One Window Application.      

- Change Premise type.     

- Move In (Activation of Supply).     

- Move Out (Final Bill).   

- Temporary Connection (Wedding/Mourning). 

- Utility consumption graph.     

- Consumption comparison with neighborhood.     

- Consumption comparison with multiple accounts.     

- Participate in Best Customer Award Application.      

- Status of Carbon Emission.      

- Registration in Green Bill.     

- Slab Tariff Information.    

- Statement of Account.      

- Submission\Tracking of Complaints.     

- Tariff Calculator.      

- Understand your Bill.     

- Connection Estimates.     

- Roadwork Info.   

- Water Supply Points.     

- Request Conservation Lecture.  

- Job Seeker Enrollment & Apply.      

- Contract Services.      

- Local Purchase Services.      

- Open Tenders & Tender Results.      

- Partnership Info.      

- DEWA Facebook & Twitter.      

- DEWA Publications.      

- DEWA Events Calendars.

- Photo Gallery.

- QR Code Reader.

- Augmented Reality.

- Global Prayer Timings.

- Global Weather Forecasting.

Download DEWA SMART App from Google Play. 

Samsung Gear

  • HH Quotes
  • DEWA News
  • Bill Enquiry
  • Payment Channels
  • Customer Service Centers
  • About Us
  • Contact Us
  • Bill Enquiry with mPay Payment

Samsung Camera

  • View & Pay Bill
  • Pay for Friend
  • Move In
  • Contact Info
  • Premise Type
  • Track Requests
  • Local Purchase – RFx
  • Purchase Orders

Samsung Smart TV

  • DEWA News.
  • DEWA Events.
  • DEWA Offices:

  • - Customer Care Center Office Address

    - Office Location on Google Map

    - Office Working Hours

    - Customer Care Center e-mail

    - Customer Care Center Phone numbers

  • Bill Enquiry
  • Payment Channels:

  • - Location Details

    - Location on Google Map

    - Office Working Hours

    - Website Address

    - Contact number

Blackberry Devices

This application has the following functions:

  • DEWA News
  • DEWA Events
  • Customer Care Center:

  •       - Customer Care Center Office Address.

          - Office Location On Google Map.

          - Office Working Hours.

          - Browse DEWA website.

          - Customer Care Center e-mail.

          - Add Office Information into your contact list.

          - Send Office Details as Business Card.

          - Call Customer Care Center Offices.

          - Call Customer Call Center.

  • DEWA Videos.
  • Log Complaint:

  •       - Send Message.

          - Send Photo.

          - Send GPS Location Coordinates.

  • Bill Enquiry:

  •       - Pay through mPay.

    Download DEWA BlackBerry Application from your BlackBerry



Windows Phone 7

Welcome to the Mobile World of DEWA.


This application has the following functions :

  • DEWA News.
  • DEWA Events.
  • Video Gallery.
  • Bill Enquiry and Payment (through mPay or ePay).
  • Log Complaint.

  • - Send GPS Coordinate.

    - Send Photo of defects.

    - Send comments and suggestions.

  • Customer Service Offices info:

  • - Office Location on Map.

    - Office Address.

    - Phone Numbers.

    - Working Hours.

    - DEWA Website.

    - Customer Care Center Email.

    - Add contact to Windows Phone 7 Contact List.

    - Send Business Card.

Download DEWA WP 7 Application in 
your desktop, you need to download MS Zune
or directly through WP7 phone.

Windows Phone 8 Application

DEWA Application is providing the following functionalities: 
  • DEWA News.
  • DEWA Events.
  • DEWA Video.
  • Customer Care Center:

  • - Office Locations

    - Customer Care Center Office Address

    - Office Working Hours

    - Browse DEWA Website

    - Customer Care Center Email

    - Office contact phone numbers

    - Location on Bing Map

    - Services

  • Log Complaint:

  • - Send GPS Coordinate 

    - Send Photo of defects

    - Send comments and suggestions

    • Bill Enquiry and Payment (through mPay or ePay).
    • Payment Channels:

    • - Nearest Payment Channel on Bing Map

      - Working Hours

      - Browse Website

      - Contact telephone numbers

    • Feedback submission:

    • - Submit application feedback.

Download DEWA Windows Phone 8 Application.

Windows 8 Devices

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.

This Bi-lingual application offered by DEWA to its valued Customers to benefit from variety of smart services, Including View & Pay monthly bills in real time, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, tips and videos to optimize electricity & water consumption effectively, navigate toward DEWA service centers and nearest payment channels, and much more. 

Application Features:

- H H Sheikh Mohammed Bin Rashid Al Maktoum Wise Quotes, Website & Social media.

- View & Pay Bill.

- Pay For Friend.

- Transaction History 

- Move In. 

- Move Out.

- Update Contact Info. 

- Register for Green Bill.

- Change Customer Category.

- Change Premise Type. 

- Request Temp Connection. 

- Track Requests / Complaints. 

- Billing complaints. 

- Request for Collective Account. 

- Add to Collective Billing. 

- Change Landlord Information. 

- Submit a Complaint. 

- Consumption Graph. 

- Compare Multiple Accounts. 

- Neighborhood Comparison. 

- Carbon Footprint. 

- Tariff Calculator. 

- Slab Tariff Information. 

- Conservation Tips. 

- Conservation Videos. 

- We care for the earth. 

- Safety at Home. 

- Customer Service Centers. 

- Payment Channels. 

- Road works Info. 

- Water Supply Points. 

- Estimate Payment. 

- Estimate Pay for Friend. 

- Estimate Payment History. 

- Estimate Pay for Friend History. 

- About DEWA. 

- UAE National Identity. 

- DEWA News. 

- DEWA Publications. 

- Video Gallery. 

- Photo Gallery. 

- Featured Links. 

- Contact Us.

Download DEWA SMART App.



Pay via SMS

Pay via SMS (mPay).

  • To check your balance:

  • mpay(space)cd(space)<mPIN Number>

     send to 4488

  • To Pay DEWA bills:

  • mpay(space)d(space)<mPIN Number>

     send to 4488

    Free Sign up at mPay website 
          (mpay.dubai.ae)

Billing information by SMS

To get instant DEWA billing information by SMS 

Type the following

DEWA(space)bill(space) <Account Number>

Send to 4488 

* 60fils per message 

For more information please contact us.


Ouya Game Console

A single tap on the DEWA Smart application brings you a lot of functionalities at your fingertips.

This Bi-lingual universal application offered by DEWA to its valued Customers, Suppliers, Consultants, Job seekers and Government to benefit from variety of smart services, including View & Pay monthly bills in real time, tips and videos to optimize electricity & water consumption effectively, enable new customers to easily activate the electricity & water supply at the time of move in to new premises, navigate toward DEWA service centers and nearest payment channels, and much more.


Services and Features:

- View & Pay Bill.    

- Pay for a friend.     

- Change Customer Category.

- Transaction History.     

- Notice of Disconnection.   

- Customer Online Enrollment.     

- Update Contact Info.     

- MyID Integration.    

- One Window Application.      

- Change Premise type.   

- Move In (Activation of Supply).     

- Move Out (Final Bill).   

- Temporary Connection (Wedding/Mourning). 

- Utility consumption graph.     

- Consumption comparison with neighborhood.    

- Consumption comparison with multiple accounts.     

- Participate in Best Customer Award Application.     

- Status of Carbon Emission.     

- Registration in Green Bill.  

- Slab Tariff Information.  

- Statement of Account.     

- Submission\Tracking of Complaints.    

- Tariff Calculator.   

- Understand your Bill.  

- Connection Estimates.    

- Roadwork Info.   

- Water Supply Points.   

- Request Conservation Lecture. 

- Job Seeker Enrollment & Apply.    

- Contract Services.   

- Local Purchase Services.    

- Open Tenders & Tender Results.      

- Partnership Info.     

- DEWA Facebook & Twitter.    

- DEWA Publications.     

- DEWA Events Calendars.

- Photo Gallery.

- QR Code Reader.

- Augmented Reality.

- Global Prayer Timings.

- Global Weather Forecasting.

Download DEWA SMART App from Google Play.