This service consists in providing temporary electricity supply to UAE nationals for mourning, weddings.
Service Category & Type
Electricity/ Water Supply Customers (Consumers)
Time required to deliver this service:
One day before the event
(If Application submitted 3 days before and estimated cost is paid).
Within 4 hours (LV Cable to be laid)
(Free of Cost for 3 days for one tent)
How can I submit an application?
DEWA offers different channels to submit an application:
DEWA’s smart app
DEWA’s website (Go to ‘Services’ then ‘Smart Response’)
DEWA’s emergency number 991
How can I track an application?
You can track your application by using one of the below channels:
DEWA’s smart app
DEWA’s website (Go to ‘Services’ then ‘Smart Response’) or (from ‘Help & Support’ tab then ‘’Smart Response’)
DEWA’s emergency number 991
Can I avail Electricity for more than three days in case of supplies for Mourning?
Electricity for Mourning is free of cost for 3 days. After that standard charges may apply.
Mode of Payment in case applicant need to pay for Services.
Please note that Electricity Supplies for Mourning Tent is Free of Cost for 3 days.
For payment for Wedding, it is advisable to debit the charges to applicant’s DEWA Customer Account Number.
How can I Make application for tents in case of Mourning?
You can contact Govt initiative channel and all other arrangements for Mourning case tents will be done by respective department and Tent Providers.
Are there any NOCs required to submit to DEWA before getting electricity supplies?
There are different reasons to Submit NOCs to DEWA before getting Electricity Supplies release:
Civil Defense NOC in case supplies required for tents.
RTA NOC is required if there is Road Crossing is required while LV Cable Laying
Are there any reasons where delay may happen in getting electricity supplies released?
DEWA has a standard stipulated time frame for electricity services based on the events, but there are chances for delay in getting electricity supplies for tents if below conditions are not fulfilled by applicants or by the representative of applicants:
If the location of tent is not finalised at the time of first visit of DEWA staff
If the customer side / supplies side arrangement is not done by tent services company or by applicants
If Civil Defense and/or RTA NOC is required and not submitted on time.
If no representative available from applicant side while releasing electricity supplies
In case of wedding event, if estimated cost for service and consumption is not paid on time.
If safety standards are not maintained by applicants or Tents Service Provider.
What comprises of Estimated cost for getting Electricity Supplies?
Electricity Supplies for Mourning is Free of Cost. For other events, cost calculations depend on below:
Service Charges – fixed based on load applied
Energy Consumptions charges depends on the days of electricity supplies required
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