Dubai Electricity & Water Authority | Bill Payment Channels

Bill Payment Channels

What is Methods of Payment

This section provides you with an overview and details on DEWA’s range of bill methods of payment to make your life easier, and save you time and effort.

Smart App

DEWA offers a variety of smart ways in which you can pay your bill, which run on Apple iOS, Android:

The DEWA application can be downloaded from the sites:

itunes store

Google play store

DEWA Website

You can pay your bill online conveniently on DEWA’s safe and secure website at https://www.dewa.gov.ae at no extra cost.

GCC cards are accepted only.

EasyPay

EasyPay is a new payment service, which enables DEWA’s customers to make payments for various services provided by DEWA in faster and easier way.

For more details please visit FAQ page.

Noqodi

1. Implementation of new payment gateway ‘Noqodi’ within DEWA online channels for logged in customers. Customers will be able to pay their bills through below payment methods:

  •  Noqodi e-Wallet
  •  Noqodi Net Banking 

2. For Noqodi e-wallet, there is no limit for payment as long as the wallet holds the required balance.

3. For Net banking (UAEPGS) also, there is no limit, unless it has been set by the bank or customer for online payments.

4. The service charges will be paid by the customer. Service charges are applicable as per below table using Noqodi Net banking and Noqodi e-Wallet payment methods


Noqodi Method

Payment

Service Charge

From

To

e-Wallet

>0

100

1 + VAT

101

200

2 + VAT

above 200

3 + VAT

Net Banking

>0

25000

5 + VAT

25001

50000

10 + VAT

50001

75000

15 + VAT

above 75000

20 + VAT


5. Communication from DEWA for receipt of payment amount excluding the service charge of Noqodi.

6. Communication from Noqodi which will include the payment to DEWA (merchant charges) and service charges (+VAT on service charge) payment to Noqodi

7. For Noqodi e-wallet registration please follow the below URL
https://www.noqodi.com/emarapayGateway/jsf/register/registerIndividualDetails.do
 
8. For more details about Noqodi please visit https://www.noqodi.com



Pay via Mobile – SMS (mPay)

You can pay your bill by sending an SMS via your mobile phone. Register at https://mpay.dubai.ae to activate this service.

Note:

You can also activate the Auto Payment feature to automatically deduct the DEWA bill amount from your credit card every month.

Etisalat Public Payment Machines

Pay your bills (payment by cash only) using Etisalat public payment machines all over the UAE (see list). 

Banks Accepting DEWA Bill Payments

  • Direct Debit: At partner banks, this service automatically deducts your DEWA bill amount from your bank account every month.
  • ATM Machines (CDM): Bills can be paid at ATM machines of many banks.
  • Teller Counters: DEWA’s partner banks offer DEWA bill payments from their tellers during office hours.
  • Phone banking: This service is available from phone banking if you have a bank account.
  • Mobile Banking (Smart APP): you can pay your bill through your bank’s Smart APP.
  • Banks accepting DEWA payments from all customers (ENBD customers and non-ENBD customers):
    # Bank Name
    1 Emirates NBD

  • List of banks accepting DEWA payments from their account holders only:
    # Bank Name
    1
     Abu Dhabi Commercial Bank
    2  Ajman Bank
    3
    Commercial Bank of Dubai
    4 Emirates NBD
    5
    Emirates Islamic Bank
    6
    First Abu Dhabi Bank
    7
    Mashreq Bank
    8
    Standard Chartered Bank
    9
    Sharjah Islamic Bank
    10
    National Bank of Fujairah
    11
    RAK Bank
    12
    Citi Bank
    13 Dubai Islamic Bank
    14 United Arab Bank
    15 Abu Dhabi Islamic Bank
    16 HSBC Bank- Middle East
    17 Dubai First
    18 Arab Bank
    19 Habib Bank AG Zurich
    20 Masraf Bank
    21 National bank of Umm Quwain
    22 Majid Al Futtaim Finance LLC.

Tayseer (Smart Collection Platform)

Easily pay your multiple-account bills by using a reference number, via Emirates NBD’s Cheque deposit machines.

For more details please visit Tayseer page.