Follow These Steps During Rain and Extreme Weather Conditions

Preparing for the rainy season

Follow these steps during rain and extreme weather conditions:

As the rainy season approaches, it is essential to maintain a continuous and sustainable electricity supply. Follow these preventive measures with the assistance of a qualified electrical technician:

Tips during rain and extreme weather conditions

Secure all electrical distribution boards and meter boxes

Replace damaged covers and meter box windows

Seal unused cable openings to prevent water ingress

Ensure all outdoor electrical fittings are waterproof

Keep distribution boards clear and easily accessible

Handling power outages

During the rainy season, if you experience a power outage due to an internal fault or failure to follow precautionary measures, contact a specialist technician or your building’s maintenance team.

Tips during rain and extreme weather conditions

Check your home's Distribution Board (DB) first.

For internal faults, contact a licensed electrical contractor.

If the cause is unclear, use Smart Response through DEWA's digital channels or the DubaiNow app.

If required, Smart Response will guide you to request a DEWA field visit.*

List of Reliable Technicians

DEWA offers a trusted list of qualified technicians to carry out necessary tasks. To view the list, please click here

Post-rain safety checklist

Following the rainy season, have your home’s electrical system inspected by a qualified electrical technician to identify any signs of water ingress and ensure it is safe to operate.

Check for signs of water ingress

Inspect switches, sockets and appliances for damage

Do not operate equipment exposed to water

Ensure outdoor electrical equipment is completely dry before use

Staying safe in the rainy season

DEWA offers comprehensive safety guidelines to help you reduce risks and take responsibility for safely diagnosing diagnose and addressing electrical issues.

ESSENTIAL INSTRUCTIONS FOR RAINY SEASON

PDF · 1.36 MB · Nov 03, 2026

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