Dubai Electricity & Water Authority (DEWA) | Customer Happiness Centres

Customer Happiness Centres (self-service)


Sr. No. Customer Happiness Centres (self-service)
Opening Times Address (Area) MAKANI Location
1.

Head Office – Customer Happiness Centre

Saturday to Thursday: 7:30 AM to 2:00 PM

• Sheikh Rashid Road, Umm Hurair 2

• Landmark: Near Citi Bank & Wafi Center.

31079 91073 https://www.google.com/maps/place/DEWA+Head+Office+Customer+Happiness+Center+Zaabeel+East/@25.2268591,55.3217254,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f5d4896c4e671:0x4a4b26af61c06214!8m2!3d25.2268591!4d55.3239194
2.  Al Quoz Sustainable Building - Customer Happiness Center Saturday to Thursday: 7:30 AM to 2:00 PM

• Al Quoz, Street #6, Close to Civil Defense Station.

• Landmark: Near Noor Islamic Bank Station

21860 83177 https://www.google.com/maps/place/ DEWA+Sustainable+Building+Office+Al+Quoz/@25.1542719,55.2302709,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f6985f454c1bf:0xcc6b3d2b563d21bf!8m2!3d25.1542719!4d55.2324649
3.

Future Customer Happiness Centre - (Ibn Battuta Mall - China Court)

Open as per Mall timings

• Ibn Battuta Mall (China Court)

• Landmark: Behind Movenpick Ibn Battuta gate Hotel - near Sharaf DG

10508 71592

(Closest entrance to DEWA Center)

https://www.google.com/maps/place/DEWA+Future+Customer+Happiness+Centre,/@25.0474862,55.1201486,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f133961054c5b:0x7ca15908b791156f!8m2!3d25.0474862!4d55.1223426
4.

Future Customer Happiness Center - Burj Nahar

Saturday to Thursday: 7:30 AM to 8:00 PM

• Omar Bin Al Khattab Road, Al Muteena, Deira.

• Landmark: Opposite Deira Town Hotel

30424 96434 https://www.google.com/maps/place/DEWA+Burj+Nahar+Customer+Happiness+Center/@25.2747655,55.3137978,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f5cb49e6a834d:0x58432624abbb2f6!8m2!3d25.2747642!4d55.3159656
5.

Hatta Customer Happiness Centre

Sunday to Thursday 7:30 AM to 2:30 PM
Saturday: Closed

• Hatta Road

• Landmark: Near ENBD Bank & after Hatta Ambulance Centre

11712 44096 https://www.google.com/maps/place/DEWA+Hatta+Customer+Happiness+Center/@24.8092266,56.1239662,17z/data=!3m1!4b1!4m5!3m4!1s0x3ef51ec579f6262d:0x38c7c9d3e037b45!8m2!3d24.8092067!4d56.1263465
6.

Future Customer Happiness Centre (Dubai Municipality - Al Twar Centre)

Sunday to Thursday 7:30 AM to 8:00 PM
Saturday: 7:30 AM to 2:00 PM

• Al Nahda Road, Al Qusais, Inside Dubai Municipality Building-Al Twar Centre

• Landmark: Opposite Al Twar Shopping Centre

37378 95050 https://www.google.com/maps/place/DEWA+Customer+Happiness+Center+at+Dubai+Municipality+Al+Twar+Center/@25.2629145,55.3826422,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f6944078074d1:0xcebcd6946fbc62de!8m2!3d25.2629451!4d55.3847826