Al Namoos -Getting electricity service

Due to the unprecedented weather conditions experienced in the country, and the technical notifications received from some customers, please note that our technical teams are exerting maximum efforts to address the resulting incidents as soon as possible. Thank you for your understanding of what you may encounter in terms of the speed of arrival of our technical teams to the sites and the waiting time to answer your incoming calls. All DEWA services including the technical notifications are available on DEWA Website and Smart App. Your safety is our priority.

Al Namoos -Getting electricity service

What is Al Namoos Service for getting electricity?


This service is exclusively for contractors

DEWA launched Al Namoos (Emirati dialect for those who win in races) service in December 2014. It has been upgraded to provide electricity connections in just two steps within 5 days, for all projects up to 150 kW.


Al Namoos Service - Procedure

Al Namoos Projects are classified by DEWA as per the following criteria:

  • Permanent & new connections to the premises.
  • Load up to 150 kW.
  • Power supply from DEWA’s existing network.

Electrical contractors can apply for Al Namoos to obtain a low-voltage inspection. DEWA will carry out the external work, meter installation, and final connection, after paying the connection fee.

Time to complete - 5 days.

Benefit to the customers

  • Customers can get connected within 5 days

For more information about Al Namoos, contact us on:

Tel: 04 322 9999 or Email: