Dubai Electricity & Water Authority (DEWA) | Demolishing Permits - Electricity/Water

Demolishing Permits - Electricity/Water

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Service Description

This service enables DEWA enrolled Demolition Contractors to apply for Combined demolition application through the system after uploading required documents and technical drawings for obtaining Demolition NOC –Electricity / Water & Billing service NOC (DRS) of DEWA.

Service Category & Type

  • Subsidiary
  • Procedural

Customer Segment

  • Contractors

Service Integrations

  • DEWA Portal
  • * Dubai BPS (Building Permit System)

Service Partners

  • * Dubai Municipality


  • N/A

Service Limitations

  • N/A


  • System will automatically generate application reference number (2xxxxxxx)
  • Application status can be tracked on-line/ Smart App
  • Technical discussion supports feature is available on DEWA website (

Service Requirements

Service Requirement (Electricity)

  • Fill online application 
  • Affection plan (required only if project falling in Dubai free zone areas)"
  • Letter from Owner
  • For Partial demolition ( additional document ) -Setting out plan indicating Demolition area

    Service Requirement (Water)

  • Fill online application
  • For Partial demolition ( additional document ) -Setting out plan indicating Demolition area

Service Steps & Procedures

  • Apply online through DEWA website (
  • Select service  Demolishing Permits - Electricity/Water
  • Enter EID or idbara/Trade License for owner selection
  • In case the owner is not available on DEWA system you must register the owner  by choosing “create  owner” and then update the required data
  • Fill out the mandatory fields and attach the required documents. then press the “Submit Application” button

*Important Note: The projects which require Dubai Municipality Demolition permit, submission of Demolition Permit application is through Dubai BPS (Building Permit System).

Service Fees

  • Free

Service Channels

Service Delivery Time

  • Demolition Permit combined approval : 10 Working days

Journey Map

Project Owner

Key Information

This service presents different customer journeys based on specific scenarios:

  • For projects licenses under Dubai Municipality apply ONLY through Dubai Building Permit System “DBPS” of Dubai Municipality. DEWA will receive proactively your request through digital integration, and it will be processed and completed seamlessly. No need to apply through DEWA channels.
  • For the remaining scenarios in particular the projects licenses of other authorities, apply through DEWA channels.
Getting Service Information
Project Owner
  • I assign DEWA-enrolled demolition Contractors.
  • I search for Information related to Demolition Permits.
Applying for the Service
  • I log-in to Dubai Building Permit System “DBPS” of Dubai Municipality/DEWA Website, go to Demolishing Permit and link/register the project owner.
  • I fill-in service application and attach/upload all required documents and submit the application.
Interaction During Processing
Application Acceptance & Approval

  • I receive notifications throughout the journey.
    * If needed, I may request for technical discussion through DEWA portal.
Project Owner
Final Bill Settlement & Clearance Certificates
  • Upon electricity/water deactivation, I receive the final bill.
  • I settle the final bell.
  • Upon final bill settlement, I receive the clearance certificate, and then electricity and water services are disconnected.
Completing Service Interaction
  • Upon main demolishing permit application approval, I receive a notification that the NOC and other related documents are ready.

Privacy & Security Policy

Dubai Electricity and Water Authority (DEWA) is committed to protecting the rights of the users of its website, and keeping data and information secure. We have created this privacy and security statement to explain the current information management practices on our websites.

Information Collection and Usage:

DEWA does not collect any personal information about you when you visit its website, unless specified, or you choose to provide this information to us. However, upon your visit, the following information is automatically collected and stored:

  • The IP address from which you access the Internet and the date and time of your visit to our website.
  • The pages you visit (recorded by the text and graphics files that compose the page)
  • DEWA use this information solely for statistical and monitoring purposes and to help us identify which services are most or least interesting to our visitors, as well identifying website performance.

We may use third party tools or software for conducting statistical analysis. However, only certain pieces of aggregated, non-personal information, such as the number of users who accessed our website or most visited pages, are collected. Such information does not identify you individually.

DEWA keeps all collected information confidential except where disclosure is enforced or required by law, or as part of requirement to protect the rights or properties of DEWA.

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Please be assured that this site has security measures in place to protect the information you provide us. We use encryption methods to protect all information, which is deemed to be sensitive, or any other data that should remain secure to meet DEWA’s, federal, or local legal requirements.

Links to third-party websites:

DEWA's website may provide links to other web sites. However we are not responsible for the accuracy of the contents of these sites or their mechanisms for information collection and usage.

If you connect to any other site through DEWA’s website, you need to read its Security & Privacy Policy to determine its practices related to information collection and usage.

Security & Privacy Policy Changes:

DEWA reserves the right to change this Security & Privacy Policy at any time. The amended version of the Security & Privacy Policy will be always published only on DEWA's website.

Privacy intrusion:

If you doubt that your privacy is being compromised, follow these steps immdediately:

  1. Close all browsers
  2. Change your password immediately
  3. Inform us by email on or phone on +971-4-601-9999.

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How does DEWA use Cookies?

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DEWA is committed to the protection of its customers’ private information and does not track individual users or their identity.  DEWA only accesses the system information of the device, the website is being viewed on, to gain useful knowledge about how it is used. The collected information is used solely for statistical and monitoring purposes to help DEWA improve the user experience of the services and to identify the performance of DEWA’s services.

3rd Party Cookies:

DEWA also uses 3rd party tools or software, such as Google Analytics, to track web statistics. In this case, Google will place a 3rd party cookie on your computer. This is also the case with Google Maps across the site.

Any information collected by way of these cookies will be stored and managed by DEWA as per the approved DEWA Website and Mobile App Privacy Policy. If you don’t wish to store cookies for DEWA’s website, you can modify your browser so that it notifies you when cookies are sent, disable the cookies collection feature, or delete cookies that have already been set.


DEWA is not responsible for any technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed transmissions. It assumes no liability for any direct, indirect, incidental, punitive, consequential or psychological damages as a result of visiting or using its Website or loss of services, income or welfare resulting from any virus that may infect computer equipment used to access its sites. Under no circumstances will DEWA be liable for any damages or injury that result from the use of the materials on this site and the user shall indemnify DEWA from and against all liabilities resulting from the user's failure to observe these terms and conditions. DEWA does not warrant that information currently accessible is up-to-date.