Getting Electricity Fit-Out Connections

Getting Electricity Fit-Out Connections

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Service Description

This service enables enrolled contractors and consultants to obtain power supply connection to consumer’s shell and core/fit-out installations.

Service Category & Type

  • Subsidiary
  • Procedural

Customer Segment

Infrastructure & Network Direct Customers:

  • Contractors
  • Consultants

Service Integrations

  • N/A

Service Partners

  • N/A

Package

  • N/A

Service Limitations

  • N/A

Service Requirements

  • Copy of DEWA approved TCL/MD, MDBs/SMDBs etc... schedule (Main project) *
  • Load distribution schedule for final distribution board. *
  • Wiring Layouts - Lighting
  • Wiring Layouts - Power
  • Landlord NOC ( In DEWA prescribed format) *
  • Site Photo During LV Inspection Submission

Service Steps & Procedures

Service Fees

  • Free

Service Channels

Service Delivery Time

  • Design Approval: 1 working days
  • LV Inspection: 1 Working Day from the Date of Submission
  • Issue invoice: 3 WD

Journey Map

Beneficiaries
Project Owner
Contractor / Consultant
1
Getting Service Information
Project Owner
  • I assign enrolled contractor/consultant.
Contractor / Consultant
  • I search for Information related to Getting Fit Out Connections service.
2
Applying for the Service
Contractor / Consultant
  • I log-in to DEWA Website, and I go to Getting Electricity Fit-Out Connections service.
  • I search and select main project reference that is related to the request.
  • I fill-in service application and attach/upload all required documents and submit the application. Upon submission, I receive a confirmation notification with application's reference number.
3
Interaction During Processing
Contractor / Consultant
Application Acceptance/Approval
  • I receive a notification upon application acceptance/rejection.
  • I receive notification upon application approval/return/rejection.
    * If rejected: I receive notification to submit a new application with correct/further information and if needed I may request for technical discussion.
    * If returned: I receive notification to re-submit the application with correct/further information and if needed I may request for technical discussion.
Project Owner
Estimation & Payment (If Applicable)
  • I receive a notification once the estimate is ready, and I get the invoice/estimation. The status will be updated on the portal as well.
  • I pay the required amount through any of DEWA available payment channels.
  • I receive payment confirmation notification.
Contractor / Consultant
LV Inspection

  • Upon site readiness, I initiate LV inspection request and attach the relevant required documents.
  • I receive notification with scheduled inspection date & time.
  • Once the LV inspection is done, I receive the inspection results on the spot or next day (approved/snag list).
    * If there are snags: I complete the snags/rectification works as per DEWA Inspection Notice and resubmit inspection request.
4
Completing Service Interaction
Contractor / Consultant
  • I receive notification from DEWA to confirm the date and time of meter installation and supply release.
  • I receive the meter, and power shall be turned 'ON' upon security deposit payment.

Frequently Asked Questions

Who can submit Getting Electricity Fit-out Connections application?

Enrolled Consultant and Contractor only

How can I submit a Getting Electricity Fit-out Connections application?

You can submit through DEWA system

To request for this service,>visit the ' Getting Electricity Fit-out Connections ' page.

Are any attachments required while submitting a Getting Electricity Fit-out Connections application?

  • Copy of DEWA approved TCL/MD, MDBs/SMDBs etc... schedule (Main project) *

  • Load distribution schedule for final distribution board. *

  • Wiring Layouts - Lighting

  • Wiring Layouts - Power

  • Landlord NOC ( In DEWA prescribed format) *

What file extensions can I attach?

The file extensions you are allowed to attach are:

PDF , DWF.

How will I know if there are data entry errors for my submitted Getting Electricity Fit-out Connections application?

Error messages will appear before the application form can be submitted.

What happens to my Getting Electricity Fit-out Connections application after I successfully submit it?

The Getting Electricity Fit-out Connections application will go to the respective Department concerned. The application will then be processed accordingly.

How do I track the status of my submitted Getting Electricity Fit-out Connections application?

To track your Getting Electricity Fit-out Connections application, login to Getting Electricity Fit-out Connections Service and then choose from the main menu “Track Submitted Getting Electricity Fit-out Connections Status“.

Will the Getting Electricity Fit-out Connections application be approved directly?

Before the Getting Electricity Fit-out Connections application is approved or rejected, it must first be processed by the concerned department. Accordingly, the department might APPROVE or REJECT the application.

What are Incomplete Getting Electricity Fit-out Connections applications?

Incomplete Getting Electricity Fit-out Connections applications are ones which have to be revised by you and that has errors.

How can I revise the Incomplete Getting Electricity Fit-out Connections applications?

To revise Incomplete Getting Electricity Fit-out Connections applications, login to Getting Electricity Fit-out Connections Service, and then choose from the main menu “Revise Incomplete Getting Electricity Fit-out Connections Applications“.

Can I submit a Getting Electricity Fit-out Connections manually?

No. Online submission only.

Is the Getting Electricity Fit-out Connections eService free of charge?

Yes, the Getting Electricity Fit-out Connections eService is provided free of charge.

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Dubai Electricity and Water Authority (DEWA) is committed to protecting the rights of the users of its website, and keeping data and information secure. We have created this privacy and security statement to explain the current information management practices on our websites.

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