Institutional social work to support People of Determination
As a government socially responsible organisation, Dubai Electricity and Water Authority DEWA helps achieve the wise leadership’s vision of including and empowering People of Determination (POD) into society. This is in accordance with plans and strategies that align with the best international standards and practices under the supervision of the DEWA’s Advisory Council for People of Determination.
DEWA strives to meet the needs of society, especially People of Determination. This is in accordance with the National Policy for Empowering People of Determination, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to create an inclusive society that ensures empowerment and a decent life for POD and their families, and the ‘My Community... a City for Everyone’ initiative, launched by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai, to transform Dubai into a city that is friendly for POD by 2020.
DEWA adopts a strategy for the happiness and inclusion of POD, and promotes their employment. Our work environment is easily accessible for them and supports their needs. DEWA also provides excellent services for Customers of Determination.
DEWA adhered its policies, procedures, and operations in social work to all federal and national laws to support POD, implement social initiatives, programmes, and projects to provide social care. DEWA’s efforts, in this regard, include People of Determination and make them happy through social pillars, including:
- Providing a qualified and resilient environment that enables them to unleash their potential and prove their capabilities
- Fully including and empowering them into society
- Launching new initiatives to facilitate their inclusion society as capable and innovative individuals
DEWA’s strategies and roadmap in supporting POD, follows the vision and directives of HH Sheikh Mohammed bin Rashid Al Maktoum. It is committed to its social responsibility to achieve the UAE Vision 2021 to preserve a cohesive society that is proud of its identity and sense of belonging, and the Dubai Plan 2021 for Dubai to be a city of happy, creative, and empowered people who live in an inclusive and cohesive society.
The institutional framework consists of a unified plan to including and empower People of Determination in different departments including Internal Communications, of the Strategy and Government Communications division. This ensures supporting the approach of empowering POD; signing agreements with strategic partners; preparing and implementing communication plans with stakeholders for initiatives and sponsorships; implementing social initiatives that empower and include People of Determination; and implement sponsorships that empower and include them.
Community initiatives for People of Determination 2015-2019
|The Name of the Initiative||Year|
|1||Celebrating the end of the academic year 2015 with People of Determination at the Dubai Rehabilitation Centre For Disabled||2015|
|2||DEWA Innovation Centre||2015-2016|
|3||The Family Gathering Centre lunch||2016|
|4||Volunteering with People of Determination at the Senses Centre||2017|
|5||DEWA Innovation Centre||2017
|6||Al Khair Exhibition for People of Determination||2017
|7||Al Khair Exhibition - Talents Tent||2017|
|8||Suporting the UAE Deaf Association||2017
|9||Providing a set of Tobii devices to Al Noor Training Centre||2017
|10||Participating and supporting the 46th UAE National Day with People of Determination as part of the social responsibility programmes that support the Year of Giving 2017 with Dubai Club for People of Determination||2017
|11||Zayed Al Khair Exhibition 1,2||2018
|12||DEWA Innovation Centre||2016-2018
|13||Charity work at the Senses Centre||2018
|14||Noor Dubai project - Bangladesh||2019|
|15||The Year of Tolerance Umrah||2019
|16||DEWA Innovation Centre||2019
|17||Volunteering with People of Determination at the Senses Centre||2019
|19||Supporting the Heritage Corner||2019
|20||Smart City Initiative / Be Part of the Smart City||2019
|Name of Initiative||Year|
|Sponsorship of Dubai Autism Centre - Support to buying charging batteries for cell phones||2015|
|Sponsoring the annual autism awareness campaign by the Dubai Autism Centre||2015|
|Sponsoring buying tools and devices for disabled people at Khorfakkan Club For The Disabled||2015|
|Sponsoring AccessAbilities Expo for Dubai airports||2015|
|Sponsoring the 4th Dubai Holy Quran Award for disabled people - Dubai Club for the Disabled||2015|
|Sponsoring buying a bus for the Emirates Association of the Visually Impaired||2015|
|Sponsoring the 1st Zad Zayed International Award for Rashid Centre for Disabled - Innovation Award category||2015|
|The new autism building - Dubai Autism Centre||2016|
|Sponsoring the IPC Athletics Asia-Oceania Championships Dubai 2016 - Dubai Club for the Disabled||2016|
|The Innovation Centre's sponsorship of the Dubai Rehabilitation Centre for the Disabled||2016|
|Sponsoring the annual autism awareness campaign 2016 by the Dubai Autism Centre||2016|
|Sponsoring Ajman Club for the Disabled Umrah||2016|
|Supporting and sponsoring Fazza Championships for the Disabled - Dubai Club for People of Determination||2017|
|Supporting the new autism building - Dubai Autism Centre||2017|
|Sponsoring AccessAbilities Expo 2017 for Dubai airports||2017|
|Sponsoring Osrati Maa'I application - Ministry of Community Development||2017|
|Sponsoring the 13th autism awareness campaign - Dubai Autism Centre||2018|
|Supporting Rashid Centre for People of Determination through sponsoring the Zayed Agriculture Workshop||2018|
|Sponsoring AccessAbilities Expo for Dubai airports||2018|
|Zayed Iftar - Rashid Centre for People of Determination||2018|
|Sponsoring the 11th Fazza Championships for the Disabled 2019 - Dubai Club for People of Determination||2018|
|Awareness campaign during Ramadan 2018 that consists of caricature books distribution and organising an exhibition for children drawings - Dubai Club for People of Determination||2018|
|Hafelati - Rashid Centre for People of Determination||2018|
|Sponsoring the annual autism awareness campaign 2019 by the Dubai Autism Centre||2019|
|Sponsoring the Year of Tolerance Umrah - Rashid Centre for People of Determination||2019|
|Supporting the operational budget of Dubai Autism Centre||2019|
DEWA Programme for Voluntary Work
Dubai Electricity and Water Authority (DEWA) strives to enhance humanitarian work in the UAE in general and Dubai in particular. To achieve this, DEWA launched several humanitarian initiatives that require merging efforts to support volunteers, whether they are employees, nationals or residents on this land. DEWA’s employees can allocate some of their time for volunteering. DEWA provides a special system to document this humanitarian work. This ensures volunteers knowing the time and efforts they exert to serve the community.
DEWA Programme for Voluntary Work increases efforts to achieve the strategic goals of DEWA as well as the national directives for volunteering to serve the nation and the society, as follows:
Roles and responsibilities
Working on DEWA Programme for Voluntary Work requires commitment, support, and follow-up by several employees and organizing units at DEWA. These include IT, Human Resources, and Society Happiness.
The basic principles of volunteering at DEWA:
DEWA’s Volunteer Leadership Programme
DEWA trained qualified leaders from its employees through DEWA’s Volunteer Leadership Programme, which aims to develop the skills and capabilities of volunteers, and enhance ways of positive thinking. The programme increases the awareness of employees on the laws and regulations of volunteering in the UAE. It also helps them understand the basics and government directions on Expo 2020 Dubai. This segment will contribute in organising the Expo 2020 Dubai and represent the UAE in front of millions of visitors to achieve more than 16 million volunteering hours.
Measuring and evaluating volunteering programmes at DEWA
Indicators can be divided into two categories: strategic and operational.
Social results of volunteering at DEWA
|1||Number of volunteering hours||Target||2,000||7,500||8,000||8,500||15,000||20,000||20,000|
|2||Number of Working Hours||Target||N/A
|3||Number of volunteers||Target||1,000||1,200||1,200||600||600||1,200||///|
|4||Average number of volunteering hours for every employee||Target||1||1||1||1||1||1||1|
|5||Number of social initiatives that support volunteering||Target|