Dubai Electricity & Water Authority (DEWA) | Community Initiatives

Community Initiatives

Institutional social work to support People of Determination

Institutional social work to support People of Determination

As a government socially responsible organisation, Dubai Electricity and Water Authority (DEWA) contributes to achieving the wise leadership’s vision of integrating and empowering People of Determination (POD) into society. This is in accordance with plans and strategies that align with the best international standards and practices under the supervision of the Advisory Council for People of Determination.

DEWA strives to meet the needs of society, especially People of Determination. This is in accordance with the National Policy for Empowering People of Determination, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to create an inclusive society that ensures empowerment and a decent life for POD and their families, and the ‘My Community... a City for Everyone’ initiative, launched by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai, to transform Dubai into a city that is friendly for POD by 2020.

DEWA adopts a strategy for the happiness and inclusion of POD, and promotes their employment. Our work environment is easily accessible for them and supports their needs. DEWA also provides excellent services for Customers of Determination.

DEWA adhered its policies, procedures, and operations in social work to all federal and national laws to support POD, implement social initiatives, programmes, and projects to provide social care. DEWA’s efforts, in this regard, integrate POD and make them happy through social pillars, including:

    - Providing a qualified and resilient environment that enables them to unleash their potential and prove their capabilities

    - Fully integrating and empowering them into society

    - Launching new initiatives to facilitate their integration into society as capable and innovative individuals

DEWA’s strategies and roadmap in supporting POD, follows the vision and directives of HH Sheikh Mohammed bin Rashid Al Maktoum. It is committed to its social responsibility to achieve the UAE Vision 2021 to preserve a cohesive society that is proud of its identity and sense of belonging, and the Dubai Plan 2021 for Dubai to be a city of happy, creative, and empowered people who live in an inclusive and cohesive society.

The institutional framework consists of a unified plan to integrate and empower POD in different departments including Internal Communications, of the Strategy and Government Communications division. This ensures supporting the approach of empowering POD; signing agreements with strategic partners; preparing and implementing communication plans with stakeholders for initiatives and sponsorships; implementing social initiatives that empower and integrate POD; and implement sponsorships that empower and integrate People of Determination.

Community initiatives

Social initiatives for People of Determination 2015-2019

The Name of the Initiative Year
1 Celebrating the end of the academic year 2015 with People of Determination at the Dubai Rehabilitation Centre For Disabled 2015
2 DEWA Innovation Centre 2015-2016
3 The Family Gathering Centre lunch 2016
4 Volunteering with People of Determination at the Senses Centre 2017
5 DEWA Innovation Centre 2017
6 Al Khair Exhibition for People of Determination 2017
7 Al Khair Exhibition - Talents Tent 2017
8 Suporting the UAE Deaf Association 2017
9 Providing a set of Tobii devices to Al Noor Training Centre 2017
10 Participating and supporting the 46th UAE National Day with People of Determination as part of the social responsibility programmes that support the Year of Giving 2017 with Dubai Club  for People of Determination  2017
11 Zayed Al Khair Exhibition 1,2 2018
12 DEWA Innovation Centre 2016-2018
13 Charity work at the Senses Centre 2018
14 Noor Dubai project - Bangladesh  2019
15 The Year of Tolerance Umrah  2019
16 DEWA Innovation Centre 2019
17 Volunteering with People of Determination at the Senses Centre 2019
18 Mawhebati 2019
19 Supporting the Heritage Corner 2019
20 Smart City Initiative / Be Part of the Smart City 2019
21 School Bag 2019

Community Sponsorship

Community Sponsorship

Name of Initiative Year
Sponsorship of Dubai Autism Centre - Support to buying charging batteries for cell phones 2015
Sponsoring the annual autism awareness campaign by the Dubai Autism Centre 2015
Sponsoring buying tools and devices for disabled people at Khorfakkan Club For The Disabled 2015
Sponsoring AccessAbilities Expo for Dubai airports 2015
Sponsoring the 4th Dubai Holy Quran Award for disabled people - Dubai Club for the Disabled 2015
Sponsoring buying a bus for the Emirates Association of the Visually Impaired 2015
Sponsoring the 1st Zad Zayed International Award for Rashid Centre for Disabled - Innovation Award category 2015
The new autism building - Dubai Autism Centre 2016
Sponsoring the IPC Athletics Asia-Oceania Championships Dubai 2016 - Dubai Club for the Disabled 2016
The Innovation Centre's sponsorship of the Dubai Rehabilitation Centre for the Disabled 2016
Sponsoring the annual autism awareness campaign 2016 by the Dubai Autism Centre 2016
Sponsoring Ajman Club for the Disabled Umrah 2016
Supporting and sponsoring Fazza Championships for the Disabled - Dubai Club for People of Determination 2017
Supporting the new autism building - Dubai Autism Centre 2017
Sponsoring AccessAbilities Expo 2017 for Dubai airports 2017
Sponsoring Osrati Maa'I application - Ministry of Community Development 2017
Sponsoring the 13th autism awareness campaign - Dubai Autism Centre 2018
Supporting Rashid Centre for People of Determination through sponsoring the Zayed Agriculture Workshop 2018
Sponsoring AccessAbilities Expo for Dubai airports 2018
Zayed Iftar - Rashid Centre for People of Determination 2018
Sponsoring the 11th Fazza Championships for the Disabled 2019 - Dubai Club for People of Determination 2018
Awareness campaign during Ramadan 2018 that consists of caricature books distribution and organising an exhibition for children drawings - Dubai Club for People of Determination 2018
Hafelati - Rashid Centre for People of Determination 2018
Sponsoring the annual autism awareness campaign 2019 by the Dubai Autism Centre 2019
Sponsoring the Year of Tolerance Umrah - Rashid Centre for People of Determination 2019
Supporting the operational budget of Dubai Autism Centre 2019

Volunteering

DEWA Programme for Voluntary Work

Overview

Dubai Electricity and Water Authority (DEWA) strives to enhance humanitarian work in the UAE in general and Dubai in particular. To achieve this, DEWA launched several humanitarian initiatives that require merging efforts to support volunteers, whether they are employees, nationals or residents on this land. DEWA’s employees can allocate some of their time for volunteering. DEWA provides a special system to document this humanitarian work. This ensures volunteers knowing the time and efforts they exert to serve the community.

DEWA Programme for Voluntary Work increases efforts to achieve the strategic goals of DEWA as well as the national directives for volunteering to serve the nation and the society, as follows:

  • Socially responsible business practices
  • Happy Stakeholders


Roles and responsibilities

Working on DEWA Programme for Voluntary Work requires commitment, support, and follow-up by several employees and organizing units at DEWA. These include IT, Human Resources, and Society Happiness.

The basic principles of volunteering at DEWA:

    1. First principle: Volunteering is unpaid.
    2. Second principle: Volunteering serves the community.
    3. Third principle: Volunteering is voluntary and optional.
    4. Fourth principle: Volunteering supports the stability of the work environment and is an incentive for productivity and engagement.

DEWA’s Volunteer Leadership Programme

DEWA trained qualified leaders from its employees through DEWA’s Volunteer Leadership Programme, which aims to develop the skills and capabilities of volunteers, and enhance ways of positive thinking. The programme increases the awareness of employees on the laws and regulations of volunteering in the UAE. It also helps them understand the basics and government directions on Expo 2020 Dubai. This segment will contribute in organising the Expo 2020 Dubai and represent the UAE in front of millions of visitors to achieve more than 16 million volunteering hours.

Measuring and evaluating volunteering programmes at DEWA

Indicators can be divided into two categories: strategic and operational.

Strategic indicators:

  • Number of DEWA’s volunteering hours
  • Number of working hours in projects


Operational indicators:

  • Number of volunteers participating in events
  • Average number of volunteering hours for each employee
  • Number of social initiatives that support volunteering


Social results of volunteering at DEWA




2013 2014 2015 2016 2017 2018 2019
1 Number of volunteering hours Target 2,000 7,500 8,000 8,500 15,000 20,000 20,000
Achieved 8,014 8,039 13,560 12,922 45,665 14,813 26,623
2 Number of Working Hours Target N/A
Achieved N/A 266 196 567 2045 541 577
3 Number of volunteers Target 1,000 1,200 1,200 600 600 1,200 ///
Achieved 1,145 1,181 1,937 487 1,847 1,358 1,878
4 Average number of volunteering hours for every employee Target 1 1 1 1 1 1 1
Achieved 0.83 0.78 1.26 1.14 2.94 1.33 2.29
5 Number of social initiatives that support volunteering Target
Achieved 34 38 28 14 22 28 31