DEWA is working to make it easier for People of Determination to access information on its website and smart application and meet the standards of Smart Dubai Government, where the website accessibility for People of Determination is rated 94%. The smart application also received a score of 11/10 in 2019, according to the following:
|DEWA's Website||DEWA's Smart App|
You can view the features of easy access to DEWA’s website by selecting the “Ease of Navigation” page or clicking on this link.
Please refer back to Accessibility, page from 8-11, to view guidelines of the dubai smart government for information Accessibility.
|Redesigning Future & Customer Happiness Centres
||Smart services to include POD|
To view the list of DEWA’s Happiness Centres for People of Determination as well as their locations and contact information, please click here.
Learn more about DEWA’s inclusive Services.
Easy access to DEWA’s buildings and facilities
DEWA made it easier for its customers who are People of Determination to access its facilities, buildings, and services through the redesign and modification of all its facilities and buildings to be 100% compliant with the Dubai Universal Design Code.
To view the Dubai Universal Design Code click here.
DEWA also provides its Customers and Employees of Determination with smart systems and support services that helps them to easily access information and various services within DEWA’s buildings including: