Dubai Electricity & Water Authority (DEWA)

Effective Partnerships

Excelling everyday through our partnerships.

Our valuable partners are part of our major resources needed to operate successfully.

Smart Response

Report technical incidents.

This service is provided to all customer segments to resolve all technical notifications related to electricity and water interruption or any failure on the network.

ISO Certified in Innovation & Knowledge Management

DEWA is first organisation in the world to receive ISO 56002 in Innovation Management and first utility worldwide to receive ISO 30401 in knowledge management.

Expo 2020

Official sustainable energy partner.

The largest event ever staged in the Arab world – is set to welcome 190 participating countries, and millions of visitors from across the globe.

Partnerships are among the main pillars of DEWA’s success story. Our valuable partners are part of our major resources needed to operate successfully, achieve our strategic objectives and contribute to the successful execution of Dubai’s Strategic Plan. We regularly cooperate with our partners to improve operations and mutual performance, and provide quality services to our customers. In this respect, we are guided by the directives and aspirations of our wise leadership.

I look forward to continuing our strong relations with all DEWA’s partners and developing even more fruitful cooperation for everyone’s mutual benefit. I sincerely hope that this Partnerships Webpage will constitute an important step in this direction.

Saeed Mohammad Al Tayer
Managing Director

List of Partners

List of Partners

Partnership Management

Partnerships Management

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Your voice matters. Let’s improve together.

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Submit your ideas to make a difference and shape the future

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Let us know how we can improve our services and your experience

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Latest News

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17 Jan 2021

DEWA’s voluntary and humanitarian work adds to Dubai’s happiness

Dubai Electricity and Water Authority (DEWA), as a socially responsible government organisation, aims to empower society. DEWA realises that its role goes beyond providing the Emirate of Dubai with electricity and water services according to the highest standards of efficiency, accountability, and reliability. It also raises the profile of the UAE and Dubai in global humanitarianism and voluntarism. HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, said that DEWA’s pioneering initiatives, voluntary and humanitarian programmes are an indispensable part of its strategic plan and efforts to serve society. This supports the UAE Vision 2021 to build a cohesive society and maintain the UAE’s identity; and the Dubai Plan 2021 to make Dubai a city for happy, creative and empowered people who live AE and Ruler of Dubai, in the Fifty-Year Charter: “Our daily businesses and projects should not let us forget about giving to those who need help.”

16 Jan 2021

DEWA approves 1,500 innovative ideas and suggestions submitted by employees and customers

Dubai Electricity and Water Authority (DEWA) has approved 1,500 innovative ideas, out of the suggestions submitted by its employees and customers since the beginning of 2020 through various channels. These include the Afkari (My Ideas) portal, an internal online platform to encourage creativity and innovation in the work environment; the Mohammed bin Rashid Smart Majlis, and the Unified Suggestions Portal of Dubai Government. This is in

18 Sep 2020

DEWA in a Week

Initiatives

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

DEWA & Expo 2020

DEWA is the Official Sustainable Energy Partner of Expo 2020 Dubai and will provide this global event with electricity and water from October 2020 to April 2021.

MBR Solar Park

MBR Solar Park is the largest single-site solar park in the world, with a planned capacity of 1,000MW by 2020, and 5,000MW by 2030.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

SOQOOR Program

SOQOOR Program is a performance-based recognition award program for a specific segment of DEWA Customers (Contractors and Consultants performing non-DEWA projects) for other project owners, aiming at enhancing the quality of applications’ submission and site operations on DEWA level.

Al Namoos

This service provides electricity connections in just one-step within 5 days, with no connection charges for commercial and industrial projects up to 150 kW.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Shams Dubai

DEWA’s first smart initiative to connect solar energy to buildings, part of the Distributed Renewable Resources Generation programme.

EV Green Charger

EV Green Charger is a DEWA pioneering initiative to establish the infrastructure and build electric vehicle charging stations.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

Green Summer

This Summer, make a change by adopting a sustainable lifestyle and taking simple steps that contribute to rationalizing the consumption of electricity and water.

Green Ribbon Pledge

Green Ribbon Pledge is an initiative that aims to educate and inspire the residents of Dubai to conserve energy and reduce water consumption.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Noor & Hayat

are the new characters that symbolize for electricity and water, that aims to establish the concept of conservation among the younger generations.

Smart App.

For Smarter Tomorrow.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions.

VISION

A Globally Leading Sustainable
Innovative Corporation

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Principles and 50-years charter supporting the UAE’s directions through the delivery of global leading services and innovative energy solutions enriching lives and ensuring happiness of our stakeholders in a sustainable manner.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

Dubai Electricity & Water Authority (DEWA) | Partner

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