Dubai Electricity & Water Authority (DEWA) Policies & Certificates

Policies & Certificates

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DEWA Policy for Managing Customer Suggestions, Comments and Complaints

PDF | 1 MB | 07/11/2023

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Road Traffic Safety Management System Policy

PDF | 180 KB | 30/05/2023

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DEWA’s Policy for Realisation of Legitimacy and Rule of Law

PDF | 519 KB | 18/05/2023

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DEWA’s Innovation Policy

PDF | 1 MB | 18/10/2022

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DEWA Related Party Transaction Policy

PDF | 872 KB | 12/09/2022

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DEWA's Environment Policy

PDF | 484 KB | 01/03/2022

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DEWA's Policy for Valuing and Managing HR Diversity

PDF | 313 KB | 16/02/2022

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Corporate Risk & Resilience Policy

JPEG | 757 KB | 16/02/2022

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Climate Change and Sustainability Policy

PDF | 544 KB | 01/04/2022

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Security Operation Management System (SOMS) Policy

PDF | 283 KB | 07/12/2021

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Integrated Management Systems Policy Statement

PDF | 161 KB | 25/09/2023

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DEWA Social Responsibility & Volunteering Policy

PDF | 722 KB | 01/02/2021

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Social Accountability Policy Statement

JPEG | 702 KB | 23/05/2016

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Distribution Asset Management - Cable Laboratory - Accreditation ref. No. : LB-TEST-246 – in accordance with ISO/IEC 17025:2017 Standard

PDF | 544 KB | 19/12/2022

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Quality Management System - Requirements: ISO 9001:2015 Certificate

PDF | 473 KB | 17/01/2023

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Environment Management Systems: Requirements with guidance for use ISO 14001:2015 Certificate

PDF | 1 MB | 13/01/2023

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ISO 45001:2018 Occupational health and safety management systems — Requirements with guidance for use Certificate

PDF | 1 MB | 13/01/2023

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Asset Management Systems - Requirements: ISO 55001:2014

PDF | 589 KB | 21/12/2022

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Information Security Management Systems - Requirements: BS ISO/IEC 27001:2013

PDF | 702 KB | 30/06/2019

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Quality Policy for DEWA Laboratories

JPEG | 1 MB | 28/08/2019

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DEWA Energy Management Policy

PDF | 1 MB | 31/07/2023

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Transmission Power - Transformer Oil Test Laboratory - Accreditation Ref. no. : LB-TEST-147 – In accordance with ISO/IEC 17025:2017 Standard

PDF | 461 KB | 23/11/2022

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Energy Meter Testing Unit Laboratory - Accreditation Ref. no. : LB-TEST-177 – In accordance with ISO/IEC 17025:2017 Standard

PDF | 424 KB | 12/01/2023

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DEWA Central Laboratory - Accreditation Ref. no. - LB-TEST-157 – In accordance with ISO/IEC 17025:2017 Standard

PDF | 547 KB | 29/08/2023

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Dewa Metrology Laboratory - Accreditation Ref. no. - LB-CAL-054 – In accordance with ISO/IEC 17025:2017 Standard

PDF | 625 KB | 30/11/2023

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Water Laboratory – Accreditation Ref. no. : LB-TEST-231 – In accordance with ISO/IEC 17025:2017 Standard

PDF | 434 KB | 12/01/2023

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