Dubai Electricity & Water Authority (DEWA) | Partnerships Management

Our partners
Our family

Our valuable partners are part of our major resources needed to operate successfully.

Partnerships Management

Partnership Definition

It is an agreement on a relationship between two or more parties to invest resources and expertise available to reach a mutually benefits and shared goals - short or long term - where responsibilities, inputs and outputs are determined.

Partnership Types

There are two types of partnerships, described as follows:

Strategic Partners

Strategic partners can affect or have an impact on DEWA’s vision, mission, and sustainability. Strategic Partners support DEWA to deliver its corporate strategic goals and maintain its strategic direction. 

Main Partners

Partners that aim to achieve mutual benefits in terms of services, joint ventures, knowledge and expertise.

Framework & Tools

DEWA establishes and manage partnerships through an effective and clear framework that consists of three essential steps.

Stage One:

Identify Partnership Opportunities:

Identify key Partners and continuously search for Partnerships Opportunity Locally, Regionally and internationally in both Public and Private Sectors who contribute in providing products and services on an ongoing basis.

Stage Two:

Manage the Partnership Activities:

DEWA manages Partnership Relationships through clear framework to achieve mutual benefits and provide added value by working jointly with our partner to improve organizational performance.

Stage Three:

Assess and Review Partnership for Improvement:

DEWA ensures the transparency in the relationship with its partner through evaluating the partnerships to create solutions to improve partnership outcomes:

• Partnership satisfaction survey “external survey” to measure Partner Satisfaction.

• DEWA Satisfaction from The Partnerships “Internal” to measure DEWA counterpart satisfaction.

Stage Four:

Framework, Review and Developing:

DEWA reviews the framework partnership in terms of efficiency and effectiveness in order for improvement.