Dubai Electricity & Water Authority | Bill Payment Channels

Bill Payment Channels

What are Methods of Payment?

This section provides you with an overview and details on DEWA’s range of methods of payment to make your life easier, and save you time and effort.


DEWA Smart App

DEWA offers a variety of smart ways through which you can pay your bill. The DEWA smart app runs on Apple iOS, Android, Google Play and Huawei app store. 


You can pay via following options: 

  • Dubai Pay: Credit Cards, Direct Debit, Noqodi
  • Dubai Now
  • Apple Pay
  • Noqodi Net banking (For every payment of AED 25,000 the charges will be AED 5 +VAT and above AED 75,000 the charge will be AED 20 +VAT).
  • Noqodi e-Wallet (For every payment of AED 100, the charges will be AED 1 +VAT and above AED 200 the charge will be AED 3 +VAT).


The DEWA smart app can be downloaded from the sites:

itunes store

Google play store

Huawei App Gallery

DEWA Website

You can pay your bills online conveniently on DEWA’s safe and secure website at www.dewa.gov.ae.

You can pay via following options:

  • Dubai Pay: Credit Cards, Direct Debit, Noqodi.
  • Dubai Now
  • Noqodi Net banking (For every payment of AED 25,000 the charges will be AED 5 +VAT and above AED 75,000 the charge will be AED 20 +VAT).
  • Noqodi e-Wallet (For every payment of AED 100 the charges will be AED 1 +VAT and above AED 200 the charge will be AED 3 +VAT). 

Empay UAE Application

You can pay your bill via empay application. The empay UAE smart app runs on Apple iOS, Android, Google Play and Huawei app store.


You can pay via following options: 

  • Credit Cards 
  • Direct Debit 
  • Bank Transfer

  The empay application can be downloaded from the following sites:

itunes store

Google play store

Huawei App Gallery

Dubai Now

You can pay your bill via Dubai Now (Digital Dubai Authority). The Dubai Now smart app smart runs on Apple iOS, Android, Google Play and Huawei app store.

You can pay via following options: 

  • Credit Cards
  • Apple Pay
  • Auto pay 

The Dubai Now can be downloaded from the sites:

itunes store

Google play store

Huawei App Gallery

EasyPay

This service enables the customer to make different types of payments including (Green Bill, Green Charger, Estimate, Port Sale, KW Invoice & General Services) in an easy way. 

For more information:

https://www.dewa.gov.ae/en/consumer/billing/easypay


You can pay via following options: 

  • Dubai Pay: Credit Cards, Direct Debit, Noqodi
  • Dubai Now 
  • Apple Pay 
  • Noqodi Net banking (For every payment of AED 25,000 the charges will be AED 5 +VAT and above AED 75,000 the charge will be AED 20 +VAT).
  • Noqodi e-Wallet (For every payment of AED 100, the charges will be AED 1 +VAT and above AED 200 the charge will be AED 3 +VAT). 

Auto Pay

At partner banks, this service automatically deduct your DEWA bill amount from your bank account every month through the banks smart channels.

    # Banks 
    1
    Abu Dhabi Commercial Bank (ADCB)
    2 Abu Dhabi Islamic Bank (ADIB)
    3
    Ajman Bank
    4 Arab Bank
    5
    CITI Bank
    6
    Commercial Bank of Dubai (CBD)
    7
    Dubai Islamic Bank (DIB)
    8
    ENBD CDM (Chq only) 
    9
    Emirates NBD (Online payment)
    10
    First Abu Dhabi Bank (FAB) 
    11
    Habib Bank AG
    12 Al Hilal Bank
    13 HSBC Bank
    14 Mashreq Bank (MSQ)
    15 HSBC Bank- Middle East
    16 National Bank of Fujairah (NBF)
    17 National Bank of Umm Al Quwain (NBQ)
    18 RAK Bank
    19 Sharjah Islamic Bank (SIB)
    20  Standard Chartered Bank (SCB)
    21   United Arab Bank 

You can authorize Digital Dubai Authority through Dubai Now app to automatically deduct the amount from your bank and pay DEWA on a selected date and for a specified amount (if the bill amount is less than or equal to the authorized amount).



Apple Pay

You can pay your bill using Apple Pay through DEWA smart app. Payment can be made via supported credit or debit card.

Etisalat Payment Machines

Pay your bills using Etisalat Payment machines all over the UAE (Cash only).

Tayseer

This is a channel for multi-account bill payment by Cash and Cheques of all banks.

Step 1: Create a reference number with all bank details required on the DEWA website or smart app.
Step 2: Pay through Emirates NBD Cheque Deposit Machines or through bank transfers using the created reference number.

Banks

Banks accepting DEWA bill payments:

    # Banks 
    1
    Abu Dhabi Commercial Bank (ADCB)
    2 Abu Dhabi Islamic Bank (ADIB)
    3
    Ajman Bank
    4 Arab Bank
    5
    CITI Bank
    6
    Commercial Bank of Dubai (CBD)
    7
    Dubai Islamic Bank (DIB)
    8
    ENBD CDM (Chq only) 
    9
    Emirates NBD (Online payment)
    10
    First Abu Dhabi Bank (FAB) 
    11
    Habib Bank AG
    12 Al Hilal Bank
    13 HSBC Bank
    14 Mashreq Bank (MSQ)
    15 Al Masraf Bank
    16 National Bank of Fujairah (NBF)
    17 National Bank of Umm Al Quwain (NBQ)
    18 RAK Bank
    19 Sharjah Islamic Bank (SIB)
    20  Standard Chartered Bank (SCB)
    21   United Arab Bank 

ENOC/EPPCO Petrol Stations

Pay your bills at ENOC/EPPCO service stations in Dubai (by cash).

DEWA Customer Happiness Centres (Self-Service)

Payment can be made through smart devices at our Customer Happiness Centres. Payment can also be made via cash and cheques (through CDM at Centers marked with *)

  • Head Office Customer Happiness Centre*
  • Al Quoz Sustainable Building Customer Happiness Centre*
  • Future Customer Happiness Centre – Burj Nahar*
  • Future Customer Happiness Centre – Ibn Battuta Mall (China Court)*
  • Future Customer Happiness Centre at Dubai Municipality – Al Twar Centre*
  • Hatta Customer Happiness Centre*