- Bill Payment
- Activation of Electricity/Water (Move-in)
- Attending Technical Notifications – Electricity/Water (Smart Response)
- Track Requests with login
- Consumer Services Guide
- Customer Happiness Charter
- Activation of Electricity/Water (Move-in)
- Deactivation of Electricity/Water (Move-out)
- Transfer of Electricity/Water (Move-to)
- Getting Electricity Supply for Tents
- Attending Technical Notifications – Electricity/Water (Smart Response)
- Smart Living
- Consumption Verification - Electricity/Water
- Compare Multiple Accounts
- My Sustainable Living Programme
- High Water Usage Alert
- Consumption Assessment Tool
- View Bill
- EasyPay
- Bill Payment
- My Bills
- Bill Explanation
- Connections Estimate Payment & Refund
- Manage Collective Billing
- Manage Beneficiary Account List
- Tayseer (Smart Collection Platform)
- Request for Refund
- Request for Clearance Certificate
- Display Premise Number
- Request For Information Update
- Billing Services Inquiries
- Bill Payment Channels
- Slab Tariff
- Tariff Calculator
- About VAT
- EV Green Charger Initiative
- EV Chargers Types & Instructions
- EV Charging
- EV Account & Charging Card Management
- EV Services' Inquiries
- Track EV Services' Request
- Display EV Green Charger Locations
- Dubai EV Community Hub
- Track Requests with login
- Grant of HH Sheikh Mohammed bin Rashid Al Maktoum – Exemption of Electricity Connection Fees
- Consumer Services Guide
- Services and Facilities for Senior Citizens & Residents
- Customer Happiness Charter
- Display Temporary Power Interruptions & Roads Works
- Follow These Steps During Rain and Extreme Weather Conditions
- Frequently Asked Questions & Tutorial Videos
- Customer Care Centre Services
- Customer Happiness Centres (Self-Service)
- Shams Dubai
- Shams Dubai Calculator
- Connection Process
- Safety Guide
- Shams Dubai: Customers & Residents
- Enrolled Solar PV Contractors & Consultants
- Publications & Resources
- Sustainability & Conservation Tips
- Sustainability Reports
- Book Conservation Lecture
- Events & Campaigns
- Green Pledge
- Noor and Hayat Adventures
- SOQOOR Programme
- Building No Objection Certificate - Electricity/Water
- Getting Electricity Connections
- Infrastructure Projects No Objection Certificate
- Track Applications for Project Owners
- Builder Services Guide
- MA’LEM DUBAI
- Building No Objection Certificate - Electricity/Water
- Demolishing Permits - Electricity/Water
- Infrastructure Projects No Objection Certificate
- Al Namoos -Getting electricity service
- Getting Electricity Connections
- Getting Electricity Fit-Out Connections
- Electricity/Water Network Modification
- Electricity Connection Cost Calculator
- Getting Solar Permits & Connections
- DEWA Generation Projects Document Submission
- Testing Services
- Infrastructure Projects Services
- Solar PV Certification Training
- Jointer Certification for DEWA Projects
- Track Connections Estimate Payment
- Connections Estimate Payment
- Connections Estimate History
- Estimate Payment, History and Refund (for Project Owners)
- Estimate Payment and History (for Friend)
- Harmonic Assessment (Hab-Reeh)
- DRRG Solar PV Consultants &Contractors Enrollment
- Enrolled Solar PV Consultants & Contractors
- Solar PV Equipment Eligibility
- Shams Dubai for Consultants & Contractors
- Shams Dubai Calculator
- Shams Dubai Newsletter Subscription
- Grant of HH Sheikh Mohammed bin Rashid Al Maktoum – Exemption of Electricity Connection Fees
- DEWA Circulars & Regulations
- Consultants & Contractors Guide
- Builder Services Guide
- Consultants & Contractors Enrollment
- Consultants & Contractors Classification
- SOQOOR Programme
- Technical Publications & Resources
- Major Project Guidelines
- Technical User Manuals
- EHV protective regulations
- Forms
- Green Buildings
- Electricity Installations Regulations
- Safety and Protection Guidelines - Distribution MV Network
- Track Applications for Project Owners
- Frequently Asked Questions & Tutorial Videos
- Register New Vendor
- Open Tender
- Procurement
- RFx & Auction
- Purchase Order Collaboration
- View Open Purchase Orders
- Frequently Asked Questions & Tutorial Videos
- New Vendor Registration Guide
- Update Vendor Profile Guide
- Suppliers code of Conduct & Ethics
- RFX & Quotation Submission for Contracts Section
- RFX & Quotation Submission for Local Purchase Section
- RFX & Quotation Submission for Turnkey Projects
- Purchase Order Review & Acknowledgment
- Online Service Entry
- Online Invoice
- Shams Dubai: Suppliers & Manufacturers
- About VAT
- MD&CEO’s Message about Careers
- Employee Happiness Program
- Knowledge Management
- Emiratisation at DEWA
- Talent Acquisition
- Caring for Employees
- Developing Emirati Employees
- The Workplace & Careers
- Candidate Registration
- DEWA the Brand
- Board of Directors
- MD&CEO Message
- Corporate Governance & Strategy
- Legislations Related to DEWA
- World-Class Results
- Policies & Certificates
- Annual Statistics
- Partnerships
- Pioneering & Excellence
- Agility
- Customer Happiness Charter
- Data Science and Artificial Intelligence
- Inclusion and Empowerment of People of Determination
- Rights
- Community Initiatives
- Accessibility
- Talent Aquisition and Inclusive Employment
- Encouraging Innovation
- Green Future
- DEWA and Expo2020
- Dubai 10X
- Digital DEWA
- Mohammed bin Rashid Al Maktoum Solar Park
- Al Namoos
- Smart Grid
- Shams Dubai
- EV Green Charger Initiative
- Green Dubai
- DEWA Store
- Hydroelectric Power Plant in Hatta
- Al Shera’a Building
- Smart Living
- Green Hydrogen project
- DEWA Space programme ( Space-D )
- Hassyan Power Complex
- العربية
-
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Investor Relations
Financial Highlights (FY 2021)
Revenue
AED 23.8bn
AED 23.8bn
Comprised > 95% of regulated or contracted revenues
AED 6.6bn
Net income
Net income
DEWA
Empower
IPPs
Others
DEWA in Numbers
Power Generation & Water
13.4 GW
Installed Electricity Capacity
490 MIGD
Installed Water Desalination Capacity
45 TWh/ 118 bn IG
Electricity / Water Units Sold
5 GW
Renewable energy capacity by 2030 from the world's largest single site solar park
Power & Water Transmission
100%
Transmission System Availability Over Last Decade
3.3%/ 5.3%
Electricity/ Water Line Losses
9.2 GW/ 380 MIGD
Peak Power/ Water Demand
4,115 KM/ 2,453 KM
Power Transmission Network Length/ Water Transmission Pipelines
Distribution & Supply
1,061,476 / 960,032
Power/ Water Customers
AED 7 billion
investments in Smart Grid initiatives between 2014 and 2035
98.7%
Smart Adoption Rate
37,815 KM/ 11,140 KM
Power/ Water Distribution Grid
District Cooling – DEWA has a 70% stake in Empower
#1
World’s Largest District Cooling Company
∼79%/ +110,000
Dubai Market Share/ Customers
369 KM
Network Length
∼1.6 mn RT
Contracted Capacity
As of 31 December 2021
Contact
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