dubai-electricity-and-water-authority-unveils-its-latest-applications-for-android-phones

In a first of its kind step among Government departments, Dubai Electricity and Water Authority (DEWA) unveiled its latest applications compatible with 'Android' operating system, which is both a programming platform and operating system for mobile phones. Being developed by Google Corporation and then Open Handset Alliance, Android relies on the kernel of Linux System. These new applications adopted by DEWA via Android operating system provide some benefits like remaining updated on DEWA's latest news and events, bill enquiry, showing and pinpointing locations of customer service centers in detail, viewing video streams, submitting proposals and complaints, paying bills through mPay service, as well as registering new customers. This comes within DEWA's preparations to participate in Gitex 2010 held from 17th to 21st of this October, as well as its strategy to set up balanced and effective electronic infrastructure which can enhance the march of eTranformation, and its tireless efforts to deliver the best e-services to its customers in order to save their time and effort. Besides, DEWA has put on top its priorities the acquisition of the latest technologies and solutions and applying them to the different e-operations so as to be integrated with Dubai Strategic Plan in line with the directives of H.H. Sheikh Mohammed Bin Rashid Al Maktoum - UAE Vice-President, Prime Minister and Ruler of Dubai - which aim to consolidate Dubai's pioneering and leading position in the region and to promote its role as an international, economic and financial pole. On this occasion, H.E. Saeed Mohammed Al Tayer, MD & CEO of DEWA, stated, This new accomplishment comes within the frame of promoting the application of e-services and encouraging the use of e-portal, reducing the queuing in government departments, introducing top quality expertise in the field of customer service as well as setting up a new era of government work by complying with the best practices which can contribute to realizing balanced and sustainable development. On his part, Engineer/ Marwan Salem bin Haider, Vice President - Chief of IT in DEWA, said, DEWA's IT work team exerts continuous efforts to develop and update our programs and applications. The applications of Android operating system give the opportunity to smart identification of screen size in devices using it, and consequently allow compatibility with these devices regardless of their make. Eng. Bin Haider added, These applications can be downloaded free of charge from DEWA's website: www.dewa.gov.ae, Android store, Slide Me store, Samsung store. These applications are compatible with Android 2.0 and newer versions. This new service is regarded as part of DEWA's strategy to provide its customers with opportunities to avail themselves of its different services available, too, for iPhone, Blackberry, and iPad. Dubai electricity and water Authority won first place in the general assessment of e-services of Dubai Government Departments carried out by Dubai e-Government in 2008 and 2009. Total results of e-services assessment of Dubai Electricity and Water Authority increased by 88% in 2008 and 2009 compared with 2007. Also, DEWA won first place in 2007. DEWA provides regular payment channels through its offices from 7:30 a.m. to 8:00 p.m. except Fridays, and also through petrol stations such as ENOC and EPPCO, Emirates Post Offices, Etisalat and Banks' payment machines, mpay through the website: mpay.dubai.ae, and through DEWA's electronic portal. DEWA offers now 118 services in their three formats: the electronic, the interactive and the procedural.