Green Bill

Due to the unprecedented weather conditions experienced in the country, and the technical notifications received from some customers, please note that our technical teams are exerting maximum efforts to address the resulting incidents as soon as possible. Thank you for your understanding of what you may encounter in terms of the speed of arrival of our technical teams to the sites and the waiting time to answer your incoming calls. All DEWA services including the technical notifications are available on DEWA Website and Smart App. Your safety is our priority.

Home
Investor Relations
EasyPay
Dubai Electricity & Water Authority

Green Bill

The Green Bill offers you the convenience of viewing and paying your DEWA bill online – simply and securely, anywhere anytime you want.

WHAT IS GREEN BILL?

Green Bill is an electronic version of your paper bill. You will receive an email each month as soon as your latest bill is ready.

WHY SHOULD I USE GREEN BILL?

Easy to use, view the bill with just one click.

Convenient: Access and pay your bill online from anywhere in the world, 24 hours a day, 7 days a week.

Faster: You will receive Green Bill each month as soon as your latest bill is ready, eliminating delays from standard mail delivery.

Better Organization: Record of all bills and payments made online.

Enhanced Security: Green Bill allows you to reduce paper usage that helps to save trees, reduce solid waste, CO2 emissions and curb the release of greenhouse gases.

Environmentally Friendly: Green Bill allows you to reduce paper usage that help to save trees, reduce solid waste, CO2 emissions and curb the release of greenhouse gases.

WHAT IS A GREEN STATEMENT?

Green Statement is an electronic summary of billing, payments and outstanding dues of all the contract accounts under your collective account (Statement Code). You will receive an email monthly, as soon as your latest bills are ready, containing a link to the DEWA website (www.dewa.gov.ae) for downloading your collective account statement (Green Statement) and individual bills for your collective account.

WILL I RECEIVE SEPARATE EMAIL FOR EACH ACCOUNT UNDER MY COLLECTIVE ACCOUNT (STATEMENT CODE)?

You will receive only one email for all collective accounts (Statement Code). You have to login to DEWA’s Customer eServices Portal to view the details of all your bills.

CAN I DOWNLOAD AND SAVE BILLS FOR ALL ACCOUNTS UNDER MY COLLECTIVE ACCOUNT (STATEMENT CODE) AS ONE FILE (ALL TOGETHER)?

Yes, you can download and save as PDF files all your bills under your Collective Account (Statement Code) all together.