dewa-develops-and-implements-worlds-first-public-utility-application-for-samsung-smart-tvs

Samsung Electronics certifies DEWA’s leading and pioneering achievement Dubai Electricity and Water Authority has added a new achievement to its record of e-services, as it has received a certificate from Samsung Electronics recognizing DEWA as the first utility in the world to develop a public utility application for Samsung Smart TVs. “This new achievement falls in line with the vision and directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to establish an efficient infrastructure and introduce and apply the most up-to-date technologies and solutions for its various e-services, to promote the strategy of the UAE. In this regard, DEWA develops its services on a regular and continuous basis to achieve the highest levels of customer satisfaction,” said HE Saeed Mohammed Al Tayer, MD and CEO of DEWA. “This new application demonstrates DEWA’s relentless efforts to deliver the best e-services to save its customers’ both time and effort. We always seek to be at the forefront by creating and implementing cutting-edge technologies to achieve customer satisfaction and enhance Dubai’s vision by delivering world-class electricity and water services,” His Excellency added. “This application enables DEWA’s customers to check and pay their electricity and water bills and receive DEWA’s latest news and updates, without having to go to any branch. The application provides information on customer service centers and over 200 payment locations for paying bills. A new package of e-services will be subsequently added; such as paying bills and applying for new connections. DEWA’s customers will be able to download these applications free-of-charge from the Samsung Smart Hub, which is available for all Samsung Smart TVs,” said Eng. Marwan Salim bin Haider, CIO and VP of the IT Division at DEWA. DEWA provides regular payment channels through its offices, and also through petrol stations such as ENOC and EPPCO, Emirates Post Offices, Etisalat and Banks’ payment machines, mpay through the website mpay.dubai.ae, through DEWA’s electronic portal (www.dewa.gov.ae), through the applications of smart phones and devices including iPhone, Blackberry, Blackberry Playbook, iPad, Android and Windows 7.