12-winners-of-dewa-emirates-nbd-online-customer-campaign-receive-smart-tvs

Dubai Electricity and Water Authority (DEWA) has given away Smart TVs as prizes to 12 of its customers who paid their bills electronically for three consecutive months during 2014, to promote the use of its electronic payment channels,. The winners were chosen in a raffle draw as part of a campaign organised in association with Emirates NBD, one of the leading banks in the region. A total of 44,926 customers qualified for the draw. The campaign targeted customers who paid their electricity and water bills electronically through the website (ePay), mobile payment service (mPay), and automatic payment (Auto-payment), using Emirates NBD’s credit and debit cards. “DEWA adopts the latest technologies to provide quality and sustainable services according to the highest international standards to achieve the goal of the Smart Dubai initiative launched by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the smartest city in the world. DEWA has successfully transformed all its services to smart services, which are available round the clock and across different platforms and devices. This encourages consumers to use DEWA’s electronic and smart services including payment of bills, which saves their time and effort,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA. “DEWA has launched the third phase of the Green Bill, which is an electronic copy of the paper invoice that is sent to customers by email. By adopting this system, DEWA aims to help customers to conveniently get the information and and enable them to make online transactions with ease. This solution, which adopts the best international standards, reflects the leading environmental initiatives DEWA adopts to ensure the sustainability of society for generations to come” added Al Tayer. “The campaign’s overwhelming success is a strong indication that customers respond positively to DEWA’s smart initiatives. DEWA exerts all efforts to encourage customers to benefit from its electronic and smart services,” said Moza Al Akraf, Acting CIO of DEWA. “DEWA provides multiple options for its customers to pay their bills electronically according to the highest international standards of privacy, security and reliability. Electronic payment does not only help save time and effort, but also contributes to environmental sustainability. Electronic services in general help reduce pollution by limiting the need for customers to travel to DEWA offices to pay their bills,” added Al Akraf. “Emirates NBD has always been at the forefront of introducing innovative banking technologies that provide customers with speedy, secure and efficient financial services,” said Shayne Nelson, Group CEO, Emirates NBD. “The bank’s joint campaign with DEWA to encourage utility payments through smart channels has witnessed considerable success, and there has been a significant uptake in electronic payments for DEWA during this period. We are confident that initiatives of this kind will contribute greatly towards supporting the government’s move to transform Dubai into a smart city,” Nelson added. DEWA provides all services to customers through its smart app that is supported on iOS, Android, BlackBerry, Windows, Windows phone platforms, Samsung devices operating systems for home entertainment, and eLife from Etisalat. Customers can also pay their bills at DEWA’s offices, ENOC and EPPCO petrol stations, Emirates Post offices and Etisalat payment machines.