DEWA Re-Certified as Investors in Excellence for Third Time

Dubai Electricity and Water Authority (DEWA) has met the Investors in Excellence standard for the third time in a row. This adds to DEWA’s excellent roster of achievements. The Investors in Excellence certificateis awarded to organisations and companies that achieve advanced and remarkable results in corporate excellence, following a thorough and comprehensive assessment by Investors in Excellence. Over a week in August, Peter Hillman, Assessor at the Investors in Excellence, met DEWA management and staff from all sectors and departments, and was briefed on the approved strategies and methodologies. “We always keep in mind the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai that we should achieve excellence and take the number one spot globally in all fields. As His Highness has observed that the main job for all of us is excellence. This certificate reflects DEWA’s efforts in quality and excellence, and confirms our commitment to global best practices to improve our services and achieve the highest quality and excellence standards in our projects and initiatives. This is done with the help of a competent and professional staff who work to achieve DEWA’s vision to become a sustainable innovative world-class utility,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA. “DEWA makes use of knowledge and creative ideas and suggestions in strategic planning and implementation of its strategies and initiatives. We are committed to enhancing the foundations of sustainable excellence by adopting global best practices across all operations. DEWA's Strategy 2021 supports the Dubai Plan 2021 for the Government of Dubai to be pioneering and excellent and proactive and creative in meeting the needs of individuals and society as a whole,” added Al Tayer. The Investors in Excellence’s report commended DEWA’s efforts in excellence, noting that DEWA’s vision, mission, and values contribute to the achievement of the wider vision for the Emirate. “It was clear from the site visit that DEWA is an organisation that is committed to excellence and has continued to improve since the previous assessment. The Assessor has no hesitation in recommending DEWA be re-certificated to the Investors in Excellence Standard. Through documentary evidence and information shared through one to one and group sessions DEWA has provided more than sufficient evidence to meet the requirements. Congratulations to DEWA for successfully being re-certificated as an Investor in Excellence for a further 2 year period, until August 2017,” the Investors in Excellence states. DEWA's efforts have resulted in winning various awards in corporate and service excellence, including the Quality Achievement Award 2015 from the European Society for Quality Research (ESQR), which is based in Lausanne, Switzerland. DEWA was also awarded a Best Practices Award from Cisco Systems Global (CISCO), for its data centre architecture, which demonstrates the high quality standard for networks and information security applied by DEWA.