Dubai Electricity & Water Authority (DEWA) | DEWA organises first Excellence Camp

Dubai Electricity and Water Authority (DEWA) organised its first Excellence Camp 2016, which took place at the Raffles hotel in Dubai. The camp aims to increase awareness about standards of excellence, based on the objectives set by the fourth-generation government excellence system. This will improve government work based on innovative standards, while enhancing excellence and encouraging innovative thinking, to motivate DEWA’s employees. Ahmed Al Nuseirat, Coordinator General of the Dubai Government Excellence Progamme, and Osama Youssed Hammad, Senior Consultant at the Dubai Government Excellence Program, were among the speakers during the camp. The camp also highlighted DEWA’s success stories by winners of the Dubai Government Excellence Programme, in addition to other innovative activities.

This year, HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, honoured DEWA with 6 awards under the Dubai Government Excellence Program. Three of them were in the Excellence categories, namely, Distinguished Government Entity, Financially Distinguished Performance, Distinguished Entity in Government Communications, Creative Idea Award (for DEWA’s intelligent control system on low-voltage fires), Distinguished Employee Award for technical and engineering for Career Excellence, and the Unknown Soldier Award.

“DEWA’s vision is inspired by the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, to continue achieving success through its ambitious initiatives, development projects, and ongoing efforts to be at the forefront by adopting the highest international standards, in line with its vision to become a sustainable innovative world-class utility. We adopted the fourth generation of government excellence system as soon as it was announced by HH Sheikh Mohammed bin Rashid Al Maktoum, as part of our strategy to improve performance and efficiency to provide excellent and innovative public services to world-class standards. DEWA works within the major pillars of the fourth generation of the government excellence system. DEWA employs innovation and creativity in all daily tasks to further enhance performance, efficiency, and services to the highest levels, nationally, regionally, and globally well, enabling us to move closer to more advanced stages of excellence and leadership, while enhancing competitiveness in Dubai and the UAE. The Excellence Camp, which is taking place for the first time this year will enhance the culture of excellence at DEWA, and will further allow the exchange of skills and information, enabling greater cooperation between DEWA’s employees, to achieve the directives of the wise leadership, and the happiness of the community as a whole. This in turn, will make Dubai number one, and effectively contribute to the sustainable development of the UAE,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

DEWA’s receiving the Distinguished Government Entity award during the 9th Dubai Government Excellence Program was significant as it broke the record for the highest mark scored by a government organisation for government excellence in Dubai. DEWA got 641 out of 1,000. This is the highest grade ever received by a government organisation since the inception of the Dubai Government Excellence Program. The record will require exceptional competition in order to be surpassed,” added Al Tayer.

Since the launch of the Dubai Government Excellence Program, DEWA has received a third of the Distinguished Government Entity awards, winning three out of nine times. The first time was in 2000 for its 1999 performance, the second in 2008 for the period from 2006 to 2007 and the third in 2016 for 2013 to 2015.