Dubai Electricity & Water Authority (DEWA) | DEWA urges customers to unplug appliances, shut off water supply, and follow safety measures before travelling

Due to the unprecedented weather conditions experienced in the country, and the technical notifications received from some customers, please note that our technical teams are exerting maximum efforts to address the resulting incidents as soon as possible. Thank you for your understanding of what you may encounter in terms of the speed of arrival of our technical teams to the sites and the waiting time to answer your incoming calls. All DEWA services including the technical notifications are available on DEWA Website and Smart App. Your safety is our priority.

9 July 2019

DEWA urges customers to unplug appliances, shut off water supply, and follow safety measures before travelling

Saeed Mohammed Al Tayer. MD & CEO of Dubai Electricity and Water Authority

As part of its annual ‘Let’s Make This Summer Green’ campaign, Dubai Electricity and Water Authority (DEWA) has launched its 7th annual ‘Tips Before Travelling’ campaign. This features tips and guidelines for customers to follow before going on holiday or leaving their homes for long periods. These include switching off lights, unplugging electrical appliances and electronics, using a timer for any floodlights in gardens and fences, shutting off the water supply, and using a specialised technician to check water connections to make sure there are no leaks. The campaign also includes water conservation techniques for gardens and plants.

“In line with its vision to become a globally leading sustainable innovative corporation, DEWA considers environmental protection and the sustainability of natural resources at the forefront of its priorities. We have an integrated set of awareness initiatives, programmes, and activities throughout the year to engage all society members in conservation efforts and encourage them to adopt a conscious and sustainable lifestyle. This is done by rationalising electricity and water use and reducing waste. These efforts have achieved significant results over the past years, proving the importance of involving all members of society in protecting the environment, reducing our carbon footprint, and ensuring the sustainability of natural resources for generations to come,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“The ‘Tips before Travelling’ campaign aims to remind community members of the importance of taking a few simple steps before travelling or staying away from home for a long time. It includes steps for rationalising electricity and water while reducing waste and costs. The campaign also includes measures to protect property and saving natural resources,” said Khawla Al Mehairi, Executive Vice President of Strategy and Government Communication at DEWA.

All conservation tips are available on DEWA's smart app and website http:// www.dewa.gov.ae