Dubai Electricity & Water Authority (DEWA) | Delegation from Saudi Arabia’s Marafiq learns about DEWA’s experience

HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), has received a high-level delegation from Saudi Arabia’s Power and Water Utility Company for Jubail and Yanbu (Marafiq). The delegation was headed by Mahmoud Al-Theeb, Vice President O&M, at the company. Dr. Yousef Al Akraf, Executive Vice President for Business Support and Human Resources at DEWA attended the meeting.

The visit aimed at enhancing collaboration between both parties and sharing knowledge, experience, and best practices by DEWA, as well as benchmarking. DEWA provides electricity and water services according to the highest standards of availability, reliability, and efficiency to make all customers and stakeholders happy.

Al Tayer welcomed the delegation and highlighted the importance of the fruitful collaboration between both organisations in energy and water. He also highlighted DEWA’s programmes, plans, and projects to achieve the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to improve performance, productivity, and quality of services. DEWA’s strategy aligns with the UAE Centennial 2071; the UAE Vision 2021; and the Dubai Plan 2021 to secure a happy and sustainable future and support the UAE in reaching first place in all areas. 

“DEWA has a clear strategy, which is part of the Dubai Clean Energy Strategy 2050. It ensures diversifying its energy supplies to use 75% of the total energy output in Dubai from clean energy sources by 2050. DEWA launched several projects and initiatives to achieve this goal, including the Mohammed bin Rashid Al Maktoum Solar Park, the largest single-site solar park in the world with a planned capacity of 5,000 MW in 2030,” said Al Tayer.

“In line with its vision as a globally leading sustainable innovative corporation, DEWA works on enriching customers experience by saving their time and efforts and making them happy. This is by providing AI-based services. DEWA has become a role model for best practices in designing customer experience and excellence in services,” said Al Tayer.

The delegation briefed Al Tayer on the company’s services from electricity generation, and water desalination. The company is a key utility serving the two industrial cities of Jubail and Yanbu in KSA.