DEWA scores 97.5% in employee happiness and well-being standard, setting global benchmark for utilities

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8 December 2025

DEWA scores 97.5% in employee happiness and well-being standard, setting global benchmark for utilities

DEWA scores 97.5% in employee happiness and well-being standard, setting global benchmark for utilities
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Dubai Electricity and Water Authority (DEWA) has been awarded the International Employee Happiness and Well-being Standard (IEHWS) certificate, scoring 97.5% to earn the top-tier ‘Transformational Leading Organisation’ rating. This score – among the highest globally – ranks DEWA among the world’s top five IEHWS-certified organisations and establishes it as the global leader in the utility sector. This prestigious recognition underscores DEWA’s unwavering commitment to fostering a positive, empowering workplace that enhances employee well-being and promotes a fulfilling work-life balance.

“DEWA continues to work in accordance with the wise vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, envisioning happiness as a way of life and placing people at the heart of sustainable development, so that Dubai becomes the world’s best city to live, work and thrive. In line with the Dubai Social Agenda 33, and driven by our tireless efforts to enhance employee happiness and quality of life – pillars of our success and our remarkable achievements in government excellence – we continue to launch programmes and initiatives that stimulate development and innovation, and promote lasting psychological and social stability for all employees. We are committed to rewarding outstanding employees, appreciating exceptional performance and behaviour, and fostering teamwork and job loyalty,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

Dr Yousef Al Akraf, Executive Vice President of Business Support and Human Resources at DEWA, said: “We adopt global best practices to strengthen constructive communication and close co-operation with employees based on mutual respect and trust, as well as encourage and appreciate them, and engage them in taking responsibility. DEWA has achieved outstanding results in many employees happiness indicators. In 2024, the happiness of DEWA employees reached 90%.”