Important Note

Our Valued Customers,

Because your happiness is our priority, we would like to inform you that regular maintenance activities are being conducted; therefore our smart services will be temporarily unavailable.

For Bill Payment, please use any of our available methods of payment during this period.

To activate Electricity/Water (Move-in) during this period, please request the activation through DEWA Customer Care Centre on 04-6019999 or send an email to customercare@dewa.gov.ae.

In case of any Electricity/Water technical incidents, please report to us on 991.

For other services or inquiries, please contact DEWA Customer Care Centre through email customercare@dewa.gov.ae or on 04-6019999.

We apologize for any inconvenience