This service enable customers to Replace the (damaged, lost or stolen) EV card.
Fees
AED 200 is charged to the customers for replacing the card (damaged, lost, or stolen etc.).
* VAT will be charged as applicable
Login or Registration
Required for online requests.
Not required for requests made through Customer Happiness Centres or Customer Care Centres.
Estimated Delivery Duration
Online:
Green Charger card is delivered to customers through the courier company at their registered address within 3 working days of applying through DEWA’s website / smart app.
Offline:
Green Charger card is issued immediately upon registration at DEWA Customer Happiness Centres.