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A Smart App. For a Smarter Tomorrow

Discover our range of Smart Apps.

Services

View & Pay Bill

View & pay your DEWA bills quickly and securely

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Bill Enquiry

View your Electricity and Water Bill

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Pay for a friend

Pay DEWA bill on behalf of friends or family members

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Clearance Certificate

Get a Clearance Certificate from DEWA

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Electricity and Water Supply Services

Activate your utility connection (or) Request for final bill for your premise(s)

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Refunds

This service enables you to request for a refund if applicable

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Change Premise Type

Change premise type from/to Residential and Commercial

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Submit an Inquiry / Complaints

Submit complaints related to electricity and water services

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Tariff Calculator

Calculate an estimate of your monthly consumption

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Consumption

View graphical presentation of Electricity and water consumption

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Understand Bill

Learn how to understand your Green Bill

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Update Contact Details

Update your billing address and contact details

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Billing Inquiry / Complaints

Submit complaints related to Consumption

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Collective Billing

Request for collective accounts and add them to collective billing

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Add to Collective Billing

Include new Contract accounts to your collective account:

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Change Landlord Information

Change Landlord information in the Billing System

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Transaction History

View a history of your DEWA Payment receipts and green bills

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Change Customer Category

Change customer category from expatriate to national

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Payment Methods

Various payment channels to pay DEWA bills

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Track Requests & Complaints

Track status of your requests & complaints

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Temporary Connection

Request temporary electricity connection for wedding or mourning

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Power Interruption

View the list of power interruptions in your area

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Roadwork Information

View ongoing roadworks in your community

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Estimate Payment

View and pay outstanding estimate payments.

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Estimate Pay for a Friend

View and pay any estimate based on estimation number

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Estimate Payment History

View the history of estimate payments made against your accounts

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Estimate Payment History for a Friend

View the history of the estimate payments made with your User ID

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Newsletters

Subscribe/ unsubscribe from DEWA’s communications list

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Payment Locations

DEWA has a range of locations where DEWA customers can pay their bills

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Make a suggestion

Your suggestions are of great value to DEWA

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Neighborhood Comparison

Compare your consumption with neighborhood average consumption

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Compare Multiple Accounts

Compare the consumption of your premises

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Hayak

This service enables you to interact with an agent through live video chat

Shams Dubai Calculator

Discover your solar energy potential & estimate how much you could save on your electricity bill by going solar

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We want to hear from you

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Share your Feedback

Let us know how we can improve our services or your experience.

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Submit an Inquiry / Complaints

You will receive a notification number which can be used for tracking.

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Mail and Email

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Visit us

Our country is blessed and so are we, living in this good land

His Highness Sheikh Mohammed bin Rashid Al Maktoum

HH Sheikh Mohammed bin Rashid

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Mohammed bin Rashid Smart Majlis

Mohammed bin Rashid Smart Majlis

Visit Website