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DEWA colours
Colour blind
Green weakness
Red weakness
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Update your information and stay informed
Discover our range of Smart Apps.
Report and Track Electricity and Water Technical Incident
View & pay your DEWA bills quickly and securely
This service enables the customer to make the Payment in an easy way
Pay DEWA bill on behalf of friends or family members
View your Electricity and Water Bill
Apply, Replace or Report Stolen EV Green Card
Get a Clearance Certificate from DEWA
Activate/ Deactivate your E/ W for your premise(s)
This service enables you to request for a refund if applicable
Change premise type from/to Residential and Commercial
Calculate an estimate of your monthly consumption
Graphical presentation of customer electricity and water consumption trend
Learn how to understand Green Bill
Update your billing address and contact details
Submit consumption verification request
Request for collective accounts and add them to collective billing
Include new Contract accounts to your collective account
Change Landlord information in the Billing System
View a history of your DEWA payment receipts and green bills
Change customer category from expatriate to national
Various payment methods to pay DEWA bills
Track status of your requests & inquiries
Request, pay & track temporary electricity for wedding or mourning
View the list of power interruptions in your area
View ongoing roadworks in your community
View and pay outstanding estimate payments
View and pay any estimate for your friend's account based on estimation number
View the history of estimate payments made against your accounts
View the history of the estimate payments for your friend's account
Subscribe/ unsubscribe from general awareness messages
DEWA has a range of locations where DEWA customers can pay their bills
Compare your electricity consumption with neighborhood average consumption
Compare the consumption of your premises
Talk with a DEWA agent using live video chat to enquire about services and bills
Discover your solar energy potential & estimate how much you could save on your electricity bill
Update VAT Registration Number for the customers of commercial and industrial accounts
The DEWA Meter testing lab tests electricity meters and current transformers for accuracy
The testing lab checks meters & transformers for accuracy & reporting
DEWA’s Oil Laboratory tests transformer oil for suitable quality
DEWA sells quality demineralised and distilled water to meet your project's needs
DEWA tests and certifies approved contractors’ employees as Cable Jointers
Let us know how we can improve our services and your experience.
Make a suggestion
You will receive a notification number which can be used for tracking
Submit a complaint
Customer Happiness Centres, EV charging stations, payment locations
A list of customers' frequently asked questions
Our country is blessed and so are we, living in this good land
HH Sheikh Mohammed bin Rashid
Mohammed bin Rashid Smart Majlis
