Methods of Bill Payment

This section provides you with an overview and details on DEWA’s range of bill methods of payment to make your life easier, and save you time and effort.

DEWA offers a variety of smart ways in which you can pay your bill, which run on Apple iOS, Android, Blackberry OS, and Windows OS systems.

The DEWA application can be downloaded from the sites:

You can pay your bill online conveniently on DEWA’s safe and secure website at https://www.dewa.gov.ae at no extra cost.

GCC cards are accepted only.

You can pay your bill by sending an SMS via your mobile phone. Register at https://mpay.dubai.ae to activate this service.

You can also activate the Auto Payment feature to automatically deduct the DEWA bill amount from your credit card every month.

Customer Happiness Centres and Payment Locations.

A/C Payee crossed cheques,* along with the remittance advice for the bill, should be posted to:

Dubai Electricity & Water Authority.

PO Box 564, Dubai.

Pay your bills (payment by cash only) using Etisalat public payment machines all over the UAE (see list/map). 

Pay your bills (payment by cash only) at ENOC/EPPCO Service Stations in Dubai (see list/map).

Pay your bills (fee of AED 2 is applied) at any Emirates Post Office in the UAE during official working hours Saturday to Thursday (see list / map)

• Direct Debit: At partner banks, this service automatically deducts your DEWA bill amount from your bank account every month.
• ATM Machines: Bills can be paid at ATM machines of many banks.
• Teller Counters: DEWA’s partner banks offer DEWA bill payments from their tellers during office hours.
• Phone banking: This service is available from phone banking if you have a bank account.
• Mobile Banking (Smart APP): you can pay your bill through your bank’s Smart APP.

• Banks accepting DEWA payments from all customers (ENBD customers and non-ENBD customers):

#	Bank Name
1	Emirates NBD

• List of banks accepting DEWA payments from their account holders only:

#	Bank Name
1	Abu Dhabi Commercial Bank
2	Ajman Bank
3	Commercial Bank of Dubai
4	Emirates NBD
5	Emirates Islamic Bank
6	First Abu Dhabi Bank
7	Mashreq Bank
8	Standard Chartered Bank
9	Sharjah Islamic Bank
10	Noor Bank
11	National Bank of Fujairah
12	RAK Bank
13	Union National Bank
14	Citi Bank
15	Dubai Islamic Bank
16	United Arab Bank
17	Abu Dhabi Islamic Bank
18	HSBC Bank- Middle East
19	Dubai First
20	Arab Bank
21	Habib Bank AG Zurich
22	Al Hilal Bank
23	Masraf Bank
24	National bank of Umm Quwain
25	Majid Al Futtaim Finance LLC.

Easily pay your multiple-account bills by using a reference number, via Emirates NBD’s Cheque deposit machines.

For more details please visit Tayseer page.