Methods of Bill Payment

This section provides you with an overview and details on DEWA’s range of bill methods of payment to make your life easier, and save you time and effort.

DEWA offers a variety of smart ways in which you can pay your bill, which run on Apple iOS, Android, Blackberry OS, and Windows OS systems.

The DEWA application can be downloaded from the sites:

You can pay your bill online conveniently on DEWA’s safe and secure website at https://www.dewa.gov.ae at no extra cost.

We accept VISA, Master Card, Diners Club, JCB card, Unionpay credit cards and AMEX.

You can pay your bill by sending an SMS via your mobile phone. Register at https://mpay.dubai.ae to activate this service.

You can also activate the Auto Payment feature to automatically deduct the DEWA bill amount from your credit card every month.

• Head Office(Za'abeel East) 
• DEWA Future Happiness Centre - Ibn Battuta Mall (China Court)
• Burj Nahar Customer Happiness Centre
• Al Wasl Customer Happiness Centre
• Customer Happiness Centre - Al Quoz Sustainable Building
• Al Hudaibah Customer Happiness Centre
• Ayal Nasir Customer Happiness Centre
• Umm Ramool Customer Happiness Centre
• Hatta Customer Happiness Centre
• Customer Happiness Centre at Dubai Municipality – Al Twar Centre
• Customer Happiness Centre at Dubai Municipality - Al Manara Centre

Customer Happiness Centres and Payment Locations.

A/C Payee crossed cheques,* along with the remittance advice for the bill, should be posted to:

Dubai Electricity & Water Authority.

PO Box 564, Dubai.

• • Direct Debit: At partner banks, this service automatically deducts your DEWA bill amount from your bank account every month.
  • ATM Machines: Bills can be paid at ATM machines of many banks.
  • Teller Counters: DEWA’s partner banks offer DEWA bill payments from their tellers during office hours.
  • Phone banking: This service is available from phone banking if you have a bank account.
  • Mobile Banking (Smart APP): you can pay your bill through your bank’s Smart APP.

  
  

• Banks accepting DEWA payments from all customers (ENBD customers and non-ENBD customers):

#	Bank Name
1	Emirates NBD

• List of banks accepting DEWA payments from their account holders only:

#	Bank Name
1	Abu Dhabi Commercial Bank
2	Ajman Bank
3	Commercial Bank of Dubai
4	Emirates NBD
5	Emirates Islamic Bank
6	First Gulf Bank
7	Mashreq Bank
8	Standard Chartered Bank
9	Sharjah Islamic Bank
10	Noor Bank
11	National Bank of Fujairah
12	RAK Bank
13	Union National Bank
14	Citi Bank
15	Dubai Islamic Bank
16	United Arab Bank
17	Abu Dhabi Islamic Bank
18	Barclays Bank
19	HSBC Bank- Middle East
20	Dubai First
21	Arab Bank
22	Habib Bank AG Zurich
23	National Bank of Abu Dhabi
24	Al Hilal Bank

Easily pay your multiple-account bills by using a reference number, via Emirates NBD’s Cheque deposit machines.

For more details please visit Tayseer page.