This section provides you with an overview and details on DEWA’s range of bill methods of payment to make your life easier, and save you time and effort.
Smart App
DEWA offers a variety of smart ways in which you can pay your bill, which run on Apple iOS, Android, Blackberry OS, and Windows OS systems.
The DEWA application can be downloaded from the sites:
DEWA Website (ePay)
You can pay your bill online conveniently on DEWA’s safe and secure website at https://www.dewa.gov.ae at no extra cost.
We accept VISA, Master Card, Diners Club, JCB card, Unionpay credit cards and AMEX.
Pay via Mobile – SMS (mPay)
You can pay your bill by sending an SMS via your mobile phone. Register at https://mpay.dubai.ae to activate this service.
Note:
You can also activate the Auto Payment feature to automatically deduct the DEWA bill amount from your credit card every month.
DEWA Customer Happiness Centers
Head Office(Za'abeel East)
DEWA Future Happiness Centre - Ibn Battuta Mall (China Court)
Burj Nahar Customer Happiness Centre
Al Wasl Customer Happiness Centre
Customer Happiness Centre - Al Quoz Sustainable Building
Al Hudaibah Customer Happiness Centre
Ayal Nasir Customer Happiness Centre
Umm Ramool Customer Happiness Centre
Hatta Customer Happiness Centre
Customer Happiness Centre at Dubai Municipality – Al Twar Centre
Customer Happiness Centre at Dubai Municipality - Al Manara Centre