Builder

Engage with Us
Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.

Latest News

View All News
07 Oct 2025
DEWA Weekly Digest
HH Ahmed bin Saeed Al Maktoum inaugurates 27th edition of the Water, Energy, Technology and Environment Exhibition, HH Ahmed bin Saeed Al Maktoum inaugurates 11th edition of the World Green Economy Summit in Dubai, HH Ahmed bin Saeed Al Maktoum honours winners of the fifth Emirates Energy Award, World Green Economy Summit 2025 hosts a high-level ministerial roundtable, #DEWANews
22 Oct 2025
Dragon Oil Marks 25 Years of Success and Partnership in Turkmenistan
22 October 2025: In the presence of His Excellency Saeed Mohammed Al Tayer, Chairman of Emirates National Oil Group (ENOC) and Dragon Oil, and Dragon Oil Board Members, His Excellency Ahmed Al Muhairbi, Qusai Al Shared, Ahmed Sharaf, and Abdulkarim Al Mazmi, CEO, Dragon Oil, a leading international energy company, celebrated a significant milestone—its Silver Jubilee of operations in Turkmenistan—with a prestigious ceremony at the Yyldyz Hotel in Ashgabat. The event highlighted a quarter-century of successful investment, operational excellence, and a deep, strategic partnership between Turkmenistan and the United Arab Emirates.
22 Oct 2025
Moro Hub Presents Green Certificate to Dubai Police for Hosting IT Workloads at Moro Hub Green Data Centre
Moro Hub, a subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority (PJSC), presented the Green Certificate to Dubai Police in recognition of its commitment to environmental sustainability by hosting its IT workloads at Moro Hub’s Green Data Centre. The certificate was officially handed over to Brigadier Adnan Ali Mohamed, Deputy Director of the General Department of Artificial Intelligence at Dubai Police, by Mohammed Bin Sulaiman, Chief Executive Officer of Moro Hub.
22 Oct 2025
On World Energy Day, DEWA leads efforts to enhance energy efficiency to reach net zero
In conjunction with World Energy Day, observed on 22 October each year and celebrated this year under the theme ‘Leading the Transition to Net Zero’, Dubai Electricity and Water Authority (DEWA) has launched an interactive awareness campaign aimed at involving customers and community members in efforts to enhance energy efficiency. The campaign also highlights DEWA’s clean and renewable energy projects and initiatives, and promotes the transition towards a more sustainable future.

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
 

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance