This service consists of updating customer’s personal information with DEWA such as mobile number, email address, PO Box number etc. in order to ensure receipt of monthly bills and notifications as per the customer’s updated contact information.
*VAT will be charged as applicable.
Log in / Registration:
Estimated Delivery Duration:
Immediate Update for requests through Online / Smart Application.
Procedure through website and smart app:
Customer may instantly update his/her information by filling the required fields and submitting the information:
Procedure through Customer Care Centre:
Procedure through Customer Happiness Centres:
Step 1: filling application with the updated information and submitting it at a Customer Happiness Centre.
Step 2: Customer will receive reference number through email and SMS to review service status.
Step 3: Information will be updated within 3 days.