24/7 at your service
Reach us from anywhere at any time through one of our various communication channels.
Dear Customers we thank you for using our services.
Now, you can reach us from anywhere at anytime through one of our various communication channels:
In case of an emergency please call us on 991 round the clock
Phone Number DEWA has launched a round-the-clock contact center to serve you even better.
You can call us at anytime of the day on the following number: +971-4-601-9999
You can communicate via Fax round the clock, anytime of the day on the following number +971-4-601-9995
You can communicate via Email round the clock, anytime of the day at firstname.lastname@example.org
We will respond to your query within 24 hours.
If you want to send us any document you can mail it to us on our mailing address:
Dubai Electricity And Water Authority
P.O. Box 564,
Our Head Office is located near the Wafi Mall in Dubai. View our Location mapor list of all our customer service offices, with working hours.